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iMemoriesReviews 11,427

4.2

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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7,376 reviews

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New York
1 review
0 helpful votes
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Memories
August 8, 2023

I love to see my memories any time I want. It is a great service.

Date of experience: August 8, 2023
Arizona
2 reviews
1 helpful vote
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Great, fast service!
August 8, 2023

I was pleased that they emailed my videos quickly.

Date of experience: August 8, 2023
California
1 review
0 helpful votes
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I have sent in a large batch of 27 items and then later a smaller batch of 11. Both times the orders were handled in in timely manner and the product (online digital form) was excellent. I was worried about sending in my originals but then I thought, they will NEVER be watched just sitting in a box. The quality and care given to even the most difficult of the media items I turned in was outstanding. I will definitely recommend to all my family and friends.

Date of experience: August 8, 2023
Florida
1 review
0 helpful votes
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70's reels
August 8, 2023

Absolutely spot on service! Fully transparent process. Timeline was as advertised. Very happy with entire process.

Date of experience: August 8, 2023
Illinois
1 review
0 helpful votes
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Memories Come Alive Again
August 8, 2023

Thank you …. For allowing me to revisit the past. I love watching my kids growing up again.

Date of experience: August 8, 2023
California
1 review
0 helpful votes
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Delivered as expected
August 8, 2023

IMemories did what they advertised and did it well and on time.

Date of experience: August 8, 2023
North Carolina
1 review
0 helpful votes
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I gave these slides to a company in Raleigh NC and they had them for seven months and did nothing with them. I got them back and sent them to iMenories and I got them back within a month.
I am very pleased with the service I got from iMenories

Date of experience: August 8, 2023
California
1 review
0 helpful votes
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My 23 year old son and his girlfriend visited from NYC. My 21 year old son is home for the summer. What a special night to stream our home movies on the tv. THis has inspired others to convert their videos. I have highly recommended iMemories and just sent off another 16 tapes to be converted.

Date of experience: August 7, 2023
Virginia
1 review
0 helpful votes
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ABOVE & BEYOND
August 7, 2023

I have sent 3 shipments to IMemories. I was skeptical at first because I knew my home movies could not be replaced. However, on the first orderI called. They were very professional and gave me an estimated delivery date. After that, I send the additional orders and received nothing but top notch service. Wonderful company to work with. Thank you for preserving my digital memories.

Date of experience: August 7, 2023
New Jersey
1 review
0 helpful votes
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So easy!
August 7, 2023

It was so easy to send in my media and receive well-organized digital clips. Everything was super speedy and great quality.

Date of experience: August 7, 2023
Pennsylvania
1 review
0 helpful votes
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50 years in the making
August 7, 2023

Over 50 years ago, 8mm film is how memories were recorded. I had a 8mm projector that I would set up occasionally to view. In the 1980's, VCR cameras came out and those old 8mm canisters were stored, and moved, and stored, and moved and stored some more. IMemories helped return those old recorded moments in a usable format to share with family and friends again.

Date of experience: August 7, 2023
Florida
1 review
0 helpful votes
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EXCELLENT WORK
August 7, 2023

Long overdue on my bucket list were the digitization of dozens of videos in several analog formats. Over six months, I sent three different shipments to iMemories. Within a couple of weeks each time, my results were loaded onto their portal for viewing. Super thankful to iMemories for converting these cherished memories! One note: they don't convert old audio cassette tapes. Or at least they didn't convert mine.

Date of experience: August 7, 2023
Tennessee
1 review
0 helpful votes
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Memories
August 7, 2023

It was great to see my children when they were babies. Only one of my videos of my oldest son's first steps couldn't be saved from the videos, and I am not sure why but otherwise the experience has been easy and effortless.

Date of experience: August 7, 2023
Virginia
1 review
0 helpful votes
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Videos cut off
August 7, 2023

I love iMemories HOWEVER I did notice that the end of my videos get cut off with 2-3 seconds remaining which doesn't seem like much but if something happens right at the end or someone says something at that moment, it gets interrupted. I hope this can be corrected.

Date of experience: August 7, 2023
New Hampshire
1 review
0 helpful votes
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Full of Memories
August 7, 2023

I'm so happy to be able to see videos that I haven't seen for years

Date of experience: August 7, 2023
New York
1 review
0 helpful votes
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Experience good - a bit tough to understand pricing on website

Date of experience: August 6, 2023
Georgia
3 reviews
0 helpful votes
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Efficient and friendly service
August 6, 2023

I am a first time customer. The cost was high only due to the fact I didn't have my old tapes labeled by the minute. Of the 4 tapes I sent I may have 30-40 min to convert and save. What I have will be treasured. Wish it wasn't so expensive or I would do more

Date of experience: August 6, 2023
Illinois
1 review
0 helpful votes
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The only way to go
August 6, 2023

Was skeptical at first sending all of these 8mm movies 50 years old and slides the same age and videos of my kids. I was amazed what they did they look amazing all on one flash stick or I can see them on line. Great job I Memories. Take that pile of videos and movies you will never look at and do this you won't regret it.

Date of experience: August 6, 2023
California
1 review
0 helpful votes
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Si happy to have these memories
August 6, 2023

After gathering 4 VHS tapes of family events, it took me about 2 years to send them to iMemories. I was worried about the tapes being lost; foolish worry since I had absolutely no way to view the tapes! Finally, sent them out and I'm so glad I did. It has been wonderful to see my son, who is now 36, at his third birthday party. Given the age of the tapes, the resulting images are pretty good.

Date of experience: August 6, 2023
Washington
1 review
0 helpful votes
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Great experience!
August 6, 2023

Initially I thought the price was a little high, but when I received the digital photos, I literally said "this is priceless." The quality is fantastic. Such a great experience - thank you for preserving our photos and videos!

Date of experience: August 6, 2023