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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Perfect results, had over 40 tapes that needed conversion. Sent them in, got them processed super quick, and now I can see them on my TV via the Cloud. Great job iMemories.
Very responsive and professional. Highly recommend the company.
I am not computer literate soit is taking time to get it downloaded. The Support is helpful.
Good. Just need hot to return my originals…….::::::::::::::::::::::::::::::::::::
The experience was good, however the final product was just ok. Even sub-par in spots. We have been watching & downloading the files. Some of them are fine. Received and playback as expected. Others, however, have NO SOUND. The originals, we believe, had sound, these do not. Furthermore, some have poor and stretched out sound. As if the equipment you are using has worn or worn-out playback heads, thus affecting the digital conversion. I realize VHS and film tapes degrade and stretch over time. This however seems to be a product of your equipment and perhaps the high volume of tapes you run through your equipment - thus affecting the latter customer conversions.
I can't wait to send off some more tapes! So amazing for myself and my family.
Had a great experience with IMemories from the initial order, secured shipping and final product. Was great to watch old movies with family and friends.
IMemories lives up to their reputation with excellent customer service, great digital service and very professional. The edit tool is great and so easy to use when you want to split videos but the best part of iMemories is how organized their files come, I couldn't be happier and have used them again and again!
Personally, I have used this service several times with excellent results. The staff has been very helpful to make sure I was getting the product I requested. Should I want to convert more pictures or films to disks I would use iMemories again.
I was hesitant to try this lesser known company, but so happy I did. They checked in with a personal call to answer any questions after I placed my order. I received the digital content in a reasonable time frame. I have more to digitalize and will be requesting another box soon!
Hi: I still have not received my original vhs tapes- should I be concerned or will they be returned soon?!
I had these reels in my home for many years. Just to give you an idea how old, these movies were taken by my father in the fifty and sixties. The movies themselves are poor quality: i e missing heads and moving too fast to really see anything, but it's well worth the expense just being able to see what was on the reels and especially getting that box out of my closet after 20 years.
Fantastic ordering experience! The memories team are so awesome! From the beginning to the end the customer service is top notch. At first I thought I was not going to get many tapes from my 56 tapes to convert. But you all came through. I highly recommend your service for old VHS and Hi-8 videos. Thanks you for making my memories come alive again.
40 years ago our wedding was photographed, but we only took the negatives. Planning a party made me want the opportunity to see what was on the negatives. IMemories got the best reviews and I found out for myself why. During phone conversations, I was given extremely helpful information on how to get the most out of my order. I now have 400 digital pictures to look at and use for the party.
Easy to use and excellent quality start to finish!
I was under the impression that my VHS tape would be converted to a thumb drive (at least that is what I requested). Instead I got a link to view in the "cloud"-which I now must subscribe to...why would I want to pay monthly for one VHS tape? This is not what I ordered. It is fixable? Or did I just waste money?
They were advertising for my old business 30 plus years back and I was the author of the ads on television advertising. Took a few phone calls to understand and fil out the form for copyright release.
I was introduced to memories through my son. We tried out the service and loved it. I am working through all the old movies. It's wonderful to see how time has been captured! Thanks.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Hollis, Thank you for taking the time to share some great details on your experience! We truly appreciate it!