About the Business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Good. The quality of the movies that were transferred to VHS was poor due to aging. The digitized transfer is viewable and I am happy with that I had it transferred
Watched them all. Tears were shed. I burnt them to a DVD but they won't play on a PlayStation.
I am so happy that I sent my videos to iMemories! Their customer service was also fantastic when I emailed them for a question. I will definitely be using their services again!
I was very happy when I was able to view my videos on my IPhone, IPad, and TV 😊 IMemories did a wonderful job in restoring my videos. Although, I did have a few videos that couldn't be saved due to mold, but i was very pleased with the videos I received back. I will be placing another order with them very soon.
I love love it! I watch all my precious videos of my baby boys everywhere and anywhere. I have told everyone I know about it. Worth every penny!
Excellent service. I had one video of my newscast at a broadcast station which was deemed to be copyrighted and could not be digitized. I submitted a copyright owner statement but was disappointed.
It was super easy and affordable and the quality of the videos is amazing and my family is so happy!
Service was wonderful! Received in a timely manner. Will use your service again!
I turned in 60 family VHS tapes to be converted. Everything turned out great!
No thank you - don't want to review and this should not be required
Hi Valerie, Thank you for your comment. We're apologize for any inconvenience with the website. We do see that you emailed regarding the issue you were having logging into your account. We do our best to make sure all emails are answered with in 24-48 business hours. We did respond to you in less than 48 hours. We do always have Customer Service available M-F by phone to address your issues right away. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
Very fast turn around. I was impressed. Great place and so happy I found them and decided to use there services
So happy to be able to relieve forgotten and completely unknown moments of our family's history. This journey has provided new perspectives and the gift of treasured memories! Thanks iMemories!
Seamless, worry-free experience. I was able to send in a huge pile of negatives and thankfully did NOT have to count them! I will likely be sending in another order this year.
Good experience, no issues with process, hope to make my family happy
Everything about my shopping experience was easy! Will use IMemories again
She glad I did this - wish I had done it sooner before the quality of the video declined. Still precious memories
I love how iMemories has made our family memories timeless. Those videos are my dad's legacy he left. It was his dream for us to look back on our precious memories. He passed away 10 years ago, and it's been on my heart to allow his Legacy to come into fruition. Thank you iMemories!
Not all my memories were able to be converted due to copywrite issues but what were converted was great!
Excellent service! My content was delivered exactly as I had hoped!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jack, Thank you for your feedback! By law, iMemories is not able to digitize copyrighted media such as Hollywood movies, television shows, and news broadcasts without a copyright release. I see that we did receive the signed release and your video is online to view. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.