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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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We have ordered twice from IMemories and have always encountered the best customer service! Would highly recommend!
I started the process of sending my VHS tapes a couple years ago. I've never looked back. I have them all saved in the cloud. I am able to share with anybody that has an email. I can put them on flash drives. I still have all the VCR tapes upstairs in boxes. It's very comforting to know they are saved.
We haven't seen these videos in 20 years so we were happy to see them and share them with our families. Thank you
This is the second batch of tapes I sent in. On to the third. Can't be happier with the outcome and enjoyment.
Great company... great end product. Thank you. Im so glad we did this and now have all our memories at hand.
Received my memories and have enjoyed every minute watching the family moments I treasured then and now,
Everything happened just as promised. I will gladly use iMemories again.
I was happy with the results but question the added cost of the cassette. I sent in 20 reels and one cassette. According to your sale pricing cassettes, VCR and reels were $11.99 each. I was charged $35.97 for the cassette. It was split into 3 videos of a birthday party. I feel it should be considered as 1 cassette for a total cost of $11.99 not $35.97.
So far I am pleased with the turn out of all my home videos. It did take a long time to get the digital files, but everything seems to be in good condition and the quality is better then I expected for tapes that are over 25 years old. I am struggling with what to do with the digital cloud version and downloading onto my computer so I can burn my own DVD's. Its very time consuming so I would advise to have the company do it for you. I was trying to save money but its a big job, and each tape takes hours to upload onto my lap top then burn to a DVD for storage. I had an issue with the downlaod at one point and called for help. The customer service was very good!
Prompt customer service, timely updates and easy viewing of family videos online. Easy ordering for transfer of videos to DVDs, etc.
It took a long time to transfer over, I was originally going to bye the conversion unit and do myself but the cost didn't really justify since I would only use that one time.
After they were converted the quality was very poor for price I could have bought the unit myself and converted.
I've been very pleased with imemories and the conversion of our family movies to digital. We have enjoyed watching and re-watching these special times all together.
Grateful to have access again to past treasured moments, an easy process worth the value, and so affordable.
I have enjoyed seeing videos from 30 some years ago. It's kind of surreal.
I just love the service and the memories are so heartwarming! It means the world to my family and me! Thanks for doing such a great job!
Such a relief to know my memories are safe and so easy to access for our whole family to enjoy.
Sent in my dad's old super 8s since we were unable to view them. He took great pride in documenting trips and family moments and I was so happy that iMemories could convert them for me so that I could share them with the entire family who are scattered all over the country. What a great gift and legacy my father left. Thank you iMemories.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the great review and please don't hesitate to call us. 1-800-845-7986