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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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The whole process was easy and timely. However several of my videos have audio out of sync when people are talking. Need to find out if that was an issue with original or an issue with the transfer process.
Thank you for converting all my videos to digital. Some of them I had never viewed before and brought back wonderful memories.
IMemories was great to work with on digitizing our VHS and VHSC tapes, prices were reasonable, and website is easy to navigate. Our children and grandchildren have loved viewing these old movies and reminiscing about their childhood. We had couple of issues on particular tapes but when I called they were wonderful to get those issues resolved promptly and to insure we were happy with the service. I purchased the yearly plan for storage so that the rest of the family could access the tapes as well and felt it was a reasonable cost. I would highly recommend this company if you want to preserve old movies or pictures.
Easy to submit photos, quality outstanding of digitized photos.
Great company. Excellent communication and ease of ordering. I'll be using them again.
I love having my old reel to reel and VHS movies in the digital format so that I can share them with my children and grandchildren. Everyone needs to save up and have this done to preserve these memories forever.
This was such an easy and perfect experience! So excited to be able to share the old videos that have not been watching in years!
Everything worked out well. Ordered the box, mailed the tapes and CDs, received feedback from iMemories when they were done and got to download digital copies of my videos and pics. Watched them last weekend. Priceless.
So happy I did this! These films were just collecting dust! Now we can enjoy the memories!
The hard part was picking the photos. But they came back clearly accessible on the iMemories cloud, in a timely fashion and at a good price. So glad I did this and I may do more. Thanks, iMemories!
The customer service from iMemories was great which is good because I forgot to include a key piece of information when I sent in my VHS tapes to be converted to digital. Luckily, they were able to find my tapes and complete my order. The quality of the digital conversions is not as good as I expected, but that may be because of the quality of the original recordings.
If you send any copyrighted material (I tried to digitize copies of 1994 NY Rangers games I had recorded) they will charge you anyway.
I understand adhering to copyright laws (wish I had realized that beforehand). But I paid $80 for 4 tapes ($50 for tapes and $30 for shipping) that they did nothing for (they claim they had to digitize them to confirm they were copyrighted - They were clearly labeled what they were).
My sense is they do a good job, but it isn't cheap to begin with, and it certainly is frustrating if you end up paying for nothing.
Good service, I don't like to whrite reviews, so in short, this is an exelent service and they do what they promise to do.
Every touch point with iMemories has been great. I'd recommend this service to my friends.
Working with imemories was easy and they kept me informed of the progress of my order as soon as tapes were received. When I had questions as to how to edit the videos the staff was very helpful.
We were so excited to see the memories play out in front of us that were trapped in the 8mm film rolls for so long! Thank you for making the process seamless and easy!
The experience was great and my father loved getting to see the home movies again
Whenever I have a question, it is so helpful to phone and have an employee answer in a timely, friendly and helpful manner.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members