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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I memories did an excellent job converting my VHS tapes. I have enjoyed taking a trip down memory lane since I haven't seen these tapes in about 40 years. Highly recommend IMemories.
I sent off 26 videos in 2 or 3 formats and they successfully digitized them all. I've downloaded them all to an external hard drive - their download process is slow but you can right click on a video and choose Save Video - that is fast! This is worth the price because I intended to do it for years and never got anywhere.
I trust the company and I'm excited to receive my movies. Thanks
I found the communication to be wanting and am having difficulty opening my copies. Otherwise, I am very happy.
Outstanding! From beginning to end, everything was professional, friendly, and efficient. A special thank you to Isis Primis, a wonderful person who helped me with my order. She carefully and thoroughly explained everything to me to make sure I was ordering all that I needed. I felt very comfortable speaking with her about all of it. Give the woman a raise!
I have enjoyed being able to view my pictures and learning how to save them for future enjoyment. My experience with your customer service people was very enjoyable.
Every time I called each of them was pleasant and very helpful, they took time and always made me feel that they wanted to be sure I was happy with the service ad I understood. Always ended with call anytime that is what they are there for. Thank you and I plan to send more.
Each time I have the opportunity to tell people about you I do. Today I told my Doctor about how happy I was and she wants her Mother to do it I told her many times to be sure and use Imemories and she went andf wrote it down. Again thank you for a pleasant journey through a rough Covid year.
Am very pleased with final result and have been able to download all videos onto my PC and made copies on USB's for my children. A great investment. Although I have not received my originals back as of yet, am otherwise thrilled
Ive wanted to do this for years! Everything went so easy. Thank you for the memories, I now can share with my adult children.
This has been a very easy process and it's great being able to share old family videos with other family members and knowing these videos won't degrade any further.
Fast turnaround Thanks Fast turnaround Thanks
Fast turnaround Thanks Fast turnaround Thanks
Fast turnaround Thanks Fast turnaround Thanks
My experience was good. They did what they said they would.
Customer service people excellent patient and go beyond the call. Only complaint still have not received the product
The digital version of my VHS tape had a loud buzzing over half the video, making it almost impossible to view.
So happy with the results. The 8mm films I sent are so precious to me and we really enjoyed viewing them.
Very reliable service I am totally happy and please with my order will absolutely recommend iMemories to friends and family.
Sent videos in to be digitized. IMemories did a terrific job. Started to see some of the videos within 3 weeks; all were transferred and viewable online within 6 weeks. Just waiting on my originals to be returned.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.