iMemoriesReviews 11,427

Easy instructions, honest prices, and quick to complete the process!

We couldn't be happier! Faye, our customer service rep, patiently answered our questions, and coached us through the process. It was so easy! We are very happy with the results, and look forward to working with iMemories again. We have been recommending iMemories to our friends. It's a fantastic product!

Very easy, timely and wonderful to see some old lost forgotten memories.

IMemories was very easy to work with. They make the shipping extremely easy and even gave me a break on the price that had been a previous offer when I asked about it.

I was a little bit leery at first, but once I got my first stuff back, I was tickled to death. Since then I have sent probably three more videos and have been completely satisfied with everyone that I received back. I would definitely recommend them to my friend And family.

Easy and accessible customer service, competitive and fair pricing, and easy-to-navigate website. I'm glad I chose iMemories to get my VHS-C tapes converted, it was such a delight to finally see the clips of my past that I had long forgotten. I recommend this company.

Agent rude and argumentative. You didn't return my call. You suck

I have recommended iMemories to several family members. Wish you had referral program.

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IMemories lost one of my tapes and then lied about it. And it was a ridiculous lie.

Get this: I sent them 14 tapes. When they were finally digitized and processed, I noticed that one of the tapes that appeared on their site was not mine. It was video of a different family, all strangers. Plus my 14th tape (a super sentimental and irreplaceable video of the day our son was born) was missing!

After a months long "investigation," they concluded that the 14th tape I sent them was the other family's tape. In other words, I was the one who sent them the other family's video! When they finally returned my box of tapes, there were only 13 tapes. Bottom line: they lose tapes and then blame you, even when the explanation is ridiculous.

I will never use them again. The entire purpose of their business is to help preserve analog memories. Instead, they permanently lose them. And then lie about it. At a minimum, they should own up to their error and apologize. But nope, that didn't happen. Doing the right thing is another thing they have lost.

It was so weird and nostalgic to see my memories from the '90s. Fast turn around time, and I got my tapes back about 2 weeks after I viewed my digitized copies! So thankful for this service!

Every step was easy and they let me know where my memories were, each step!

This is just an amazing service, it's thrilling to be able to re-live our memories. I just wish that empty or damaged tapes could be set aside and we not be charged for them. Other than that, absolutely fabulous!

So happy I got my order in and can view my tapes online without downloading them all or the link expiring because I do not want to take up all my storage in doing this. It was very expensive though.

Every penny is worth the experience of looking at movies from 40-50 years ago.

Great service and experience. Quality of videos was good. Would use again.

The problem that I had was that no matter the amount of recording on a tape / disk, the price was the same. So some disks had hours of recordings, others had only 10 mintutes. It was the same price, regardless. The quality is good, though, and I'm happy with the digital recordings.

IMemories made it very simple to do everything I needed. I just wish that they would give more time for me to use the cloud until I get it converted and put into a permanent place

Converted our old VHS tapes. They were done fairly quick. All our tapes were returned. Sent them more to do. They are affordable.

I love IMEMORIES. I have used it personally to preserve family memories and videos as well as my employer saving time and money to preserve our 65-year nonprofit's history. We have loved the entire process!