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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Quick and fast! Great products! I am returning something so I will see how that goes!
I'm in love with all of the products, this is my new go to for makeup and skin care! Worth the price. Customer service is excellent if needed, as well!
I suppose I'm not their ideal target audience, but I find the language they use in communications quite a bit degrading. I gave it a go as I'm told the product is actually quite good, but it would really need to exceed all expectations if I "gonna wanna" tolerate "babe" in every email.
First time I've ever chose foundation through a questionnaire, I'll see when my foundation arrives if I the experts matched my complexion right from.my answers.
In the past I've gone to Debenhams & had tests from their make-up artist to find my exact shade, but since Debenhams closed it doors for good, I've had to save my empty bottles & re order online, the price is the same, I'm trying this foundation as it says its lightweight, I don't like to feel cakey like I did back in my teens.
I don't wear makeup everyday cos I work with mostly men & they don't wear it so I don't see why I should have to, that & i have 04:00 starts on a morning& don'tlike havingto get up an hour beforeto apply makeup, I only wear makeup when I see my girlfriends.
The No Filter primer feels light and luxurious as it slides onto my skin. The I Woke Up Like This foundation gives perfect coverage. I LOVE the way you can dispense teeny tiny drops from the bottle to touch up little areas that need more. Quality products!
I wasn't expecting to have to layer after layer after layer which too so long compared to what my other makeup does in one shot and what the advertisements show on instagram of one wipe through and covers. This was not the case.
I've yet the try the product I ordered, but it was sent with a free full size liquid eyeliner. I haven't worn eyeliner in decades and absolutely despise it on me. I try to keep my products to a minimum and more is not more. What am I supposed to do with this full size product? And if they are sending a full size surprise, can you at least choose the type of product or answer some questions about your makeup routine prior to the gift arriving?
Your company is great, when the foundation was the wrong for me, I returned no problem and you gave my next order a discount.
It was great to try other products and be just as happy as woth the foundation!
The site was good, but after checking out there were way too many pushes to add to my order. I hate to keep being pushed to buy more so that will definitely be negative to order again.
Just ordered will give better review when recieved.i live in Canada and placed order for 45$ foundation will be charged US so will be paying 71$ CAN...better be good for the price!
Jordan T handled my situation in such a great way, made me enjoy this even more. The timely manner was A PLUS.
Answering the questions to find my make up color match was relatively easy and my confidence grew as the questions drilled down. My only problem was with the check out. I had made a decision i would not do a subscription. When checking out, on the final step, the subscription box was so big i could not see the skip it box. On the 3rd try i figured out how to reformat it.
I have been using Il Makiage over the years with super sensitive skin and have never had a breakout or itchy skin! I finally found a product that doesn't irritate my or clog my pours.
Hi
I got a birthday BOGO coupon which claims free shipping over $50 and I ended up getting charged shipping plus tax. Why am I paying shipping and tax when I'm in Canada. ORDER # *******
Also I ordered this product because I don't usually wear concealer and I think I'd prefer a skincare product as opposed to the concealer which has been piling up in my drawer. I'd like to cancel my concealer subscription. Can you help with that?
Thanks
Purchased the Power Rewind eye treatment, used it just a few times and the push down applicator stopped working. I opened it and did not see a tube or anything inside- so to use the product- I've had to insert a stick to bring it out... I reached out to customer service within the 30 days, sent pictures to show them and they would not help. I would have been happy with them just sending a replacement top peace to make it work as it should, but basically I was $#*! out of luck. I've stopped using the product because it's such a pain to get the product out. For the price, trouble & lack of service, I would not buy or recommend again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members