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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Made am order. But to many ad on pop ups before the checkout. Also I changed my mind about auto replenishing and it says can cancel anytime. There is no button to notify you want to cancel. I can't remove my card details until I add another. To many issues. I've yet to try the product, but this has put me off slightly
I am really impressed by the foundation, and also the great customer service!
The customer service I got was amazing. I needed a new shade and they sent a new one without hesitation and also updated my subscription. Amazing customer service.
Didn't order an add-on please remove too many pop ops trials.
They have made it so easy to purchase the right items for me at my age. Highly recommend
User friendly with a great friendly tone…kudos. I have recommended this product yo several of my friends.
Soon I saw the videos how people loves it I would try it soon can't wait to try it I've been struggling with the foundation can't find my own color and plus doesn't stay shows I have to much foundation even I put a little. But can't wait to try this one thanks to all the girls are loving this product and soon will be my turn..
I took the quiz.very easy and well designed.and then I ordered! Hopefully the product lives up to it's hype!
I have not been able to find the 'perfect' shade for the foundation - however - being in contact with customer service/online, has been a good experience. The response time is great and my questions have been addressed quickly.
Very pleased with the product but the customer service was amazing. Very impressed and very grateful. They have a forever customer. Period.
The site was easy to use and complete my order! I liked the suggestions for me to add to my order at check out. Thanks!
So I've been seeing ads on Instagram for a few different products from this company. I've always been interested in trying a few things but they're very expensive. I decided to buy one item and during the checkout process there website was laid out in such a weird way that I ended up clicking on a second item that got added to my order and I couldn't remove it so I ended up paying for two things instead of one. There's no customer service phone number to call and speak to somebody so you have no choice but to send an email. The emails don't get responded to quickly enough. They don't cancel orders. And you just have to wait until the products arrive and then return what you don't want using their online return process. I think it's ridiculous that they don't have a customer service phone number to get help and I think it's ridiculous that you can't cancel an order once you've placed it. Their website is designed to get people to purchase as many products as possible and auto subscribe to Future orders.
Once I put a little on my brush,it's like it melted on my face,I love it
Horrible cheap foundation! It's so dry and makes my skin looks flaky and mature. It does not match my skin color either, even though I did the test and said I have DRY skin and need MOISTURE. Complete waste of money
I started receiving compliments on my makeup immediately after I began using the Woke up Like This foundation and the concealer. It is awesome in coverage and how well it matched my skin tone. Doesn't look like you're wearing a heavy foundation and my make up now lasts much longer than any other product Ive used previously.
The color that was sent was just a little bit lighter than I preferred. They have already ordered a shade darker and sent it on it's way. I very much appreciate the quick response time and of course the free replacement. I think this foundation covers the very best of anything I have ever used.
I just ordered my desired items on IL Makiage website. I haven't received my items yet, but I would like to share that my ordering experience has been super easy and informative. Determing which shades and products are best for me and when to expect my shipment means everything to me as a consumer. I am so excited to receive my products! Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members