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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Nice product, but too much unnecessary packaging. Would not buy again for that reason
I cannot believe the delivery was so quick, arrived in 3 days.
I am very happy with the coverage and the shade, just wish I had purchased the brush on my order.
They offer me 10% on my first purchase, but not happen
Foundation is great! I haven't tried the concealer or settling spat yet
My experience has been amazing! My friends have told me I look ageless with minimal wrinkles and flawless skin.
Very few times in my life do I 'splurge' on myself. I am not entirely a big makeup person either- I like the natural look, with minimal makeup and clean up routine. But I have tried their product once, and saw how accurate it MATCHES me and my skin, that it is very rare to find a good match in your average grocery/beauty and wellness store. Il Makiage simplifies the somewhat confusing product choices out there, and I trust their product and love their incredible return policy- ensuring that you will be satisfied. Why 4 stars? Because I am a cheap person, and I don't like spending my money on makeup- but I can't deny how absolutely incredible this/ these products are- worthy of 5 stars certainly.
Love how easy it was to find the perfect shade for me. I'm excited to see how well it will match
My first order I placed was the wrong shade and I contacted customer service and with the hour received a reply. They were wonderful and quickly replaced my foundation with a lighter color and it matched perfect they also gave me a gift card and covered the cost of the shipping! How awesome! After many trial and errors of other foundations I have finally found one I will be continuing to use, highly recommend!
My subscription box was missing the free gift, so I reached out. Bharathi G. Was extremely helpful and nice as they worked to resolve the issue quickly.
The site is easily navigated and easy to view products
I am already floored by the amazing results of the products, however I dropped my bronzer and it broke! I emailed them and the message I received in return gave me chills. The extreme level of customer service overwhelmed me to the point that I had to read the message to my husband. The way they handled something so small literally made me a lifetime customer. I have NEVER had a company speak to me like it was their fault that I broke my makeup. AND they actually gave my two great options when it came to replacing my product…both absolutely free.
I have never felt loved and important to any large company, considering I shop a lot online, and this company went above and beyond my expectations. I really love the ethics of this company (can't believe I'm actually saying this) and that email and the excellent products I received have officially sealed the deal!
I ordered the buy now try later self tanning foam and the foundation they picked for me and then added on mascara. I got the foundation one day, the mascara 2 days later and still have my received the sun foam. I'm not too impressed with the foundation either.idk if the matching was just wrong but it has an oranges tint I feel and is very cakey when you apply. I like a natural look and this definitely didn't look natural. Lol. Haven't tried the mascara yet but was so excited about the sun foam which is what I ordered first and it's frustrating that I haven't gotten it or even know if it's really coming.
There were so many steps to cancel my auto ship. I am only canceling it because I do not use as often as I receive product. I did set up auto ship on other items and that went smoothly. I think if you reduced the number of times the customer must confirm cancellation it would make for a more pleasant process.
The foundation is outstanding. The coverage is excellent. I'm 71 years old, and have been using bareMinerals for 15 years. All of that make up is now in the trash. I am older, so I need more neutral colors. Next stop, is a neutral lip color that is a little bit more permanent. Best 150 bucks I've spent in a long time.
I had a good experience I wish prior authorization is told at the beginning because it took way more money then I thought was gonna be taken md having hard time getting it back but other than that it's been great
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members