After Paying:
"Your order is on hold"
"To verify and proceed with completing your order, we kindly ask you to provide us with a selfie photo indicating your face and ID card, along with an indication of the date and HRK Game next to your ID on upload center:"
Scammers.
Dont buy anything, you get an invalid code, and an automated copypaste from the webpage about redeeming your code. Support doesnt help you at all.
Even if they aren't fraudulent, the procedure they make you go through is bull$#*!. Buy from Kinguin or somewhere similar instead.
That's what you receive once you pay for a game:
Thank you for reaching out to HRK Game support.
We would like to inform you that your order has been temporarily put on hold and will require further verification. This precaution is to protect you and your HRK Game account, as security is our top priority. This is a one time verification process and you will not be required to provide it for future purchases.
To verify and proceed with completing your order, we kindly ask you to provide us with a selfie photo indicating your face and ID card, along with an indication of the date and HRK Game next to your ID on upload center:
https://www.hrkgame.com/en/account/settings/upload
Please don't attach your images to this ticket/email. You have to upload your documents only from the link above.
Upon verification, your order will be automatically unblocked within 24 business hours. If you have any questions, please feel free to contact us at the support center.
Thank you for your patience and cooperation.
HRK Game Customer Support
Support take hours upon hours to reply back, and they give you all sorts of stupid excuses not to send you your CD key.
Huge scam! They cancelled order because i didnt want to give them my card photo; and "refunded me" but money never came back to me! DONT BUY!
Upon purchase, after payment, this site demands copies of photo ID. This site is a scam - do not use
HRK cancel my order.
I waited refund 5 days.
I contacted with HRK Customer Support twice. No help.
After it open case on PayPal.
Really bad support. I lost money buying keys. They don't give any real answer, they don't refund, just wasted money.
I bought 4 keys from HRKgames this year and I only had problem with 1 which didnt work.
Solved in 1 day via support.
Hi guys, if you paid by creditcard or any bank card, you can go to bank and ask about chargeback. Now I have money back on my bank account.
Warnung vor Käufen bei HRK
Ich habe bei HRK einen Code für den BF1 Premium Pass gekauft, auf Orgin wird angezeigt das der Code schon benutzt wurde. HRK kontaktiert - es folgte eine Serie mit Aufträgen - Screenshot hiervon und davon usw. Zum Schluss sollte ich EA fragen wann der Code verwendet wurde. EA kann da aber leider nicht helfen. Also bleibt es wohl dabei - Keinen Code - Geld ist weg - viel Zeit verschwendet. Paypal bietet auch keinen Käuferschutz wenn es um nicht Materielle Dinge geht. Lieber Finger Weg.
Je conseille pas d, acheter car vous perderez votre argent mieux vaut garder corre argent que dinvestir pour perdre
Pas de support, impossible de réactiver un serverdatacenter 2019
Attention arnaque, suspicion de revente de la même clé produit plusieurs fois
Answer: They are a scam company. They put my account on hold and demanded that I send them a picture of myself holding my ID and debit card to proceed with the transaction, but not before charging my bank account. When contacting Support, they said the photos I sent were unintelligible (which was a bold lie) and never sent me the keys that they charged me for.
Answer: Not hard at all because they choose not to answer your emails :)
Hrk game has a rating of 1.4 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hrk game most frequently mention live chat and customer support. Hrk game ranks 784th among Gaming sites.