website thubmnail of Hrk game
How would you rate Hrk game?
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Austria
1 review
0 helpful votes
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Identity theft
February 5, 2022

After Paying:
"Your order is on hold"
"To verify and proceed with completing your order, we kindly ask you to provide us with a selfie photo indicating your face and ID card, along with an indication of the date and HRK Game next to your ID on upload center:"

Date of experience: February 5, 2022
Hungary
1 review
0 helpful votes
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Scammers.
Dont buy anything, you get an invalid code, and an automated copypaste from the webpage about redeeming your code. Support doesnt help you at all.

Date of experience: August 10, 2020
Ohio
2 reviews
2 helpful votes
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Waste of Time
August 10, 2022

Even if they aren't fraudulent, the procedure they make you go through is bull$#*!. Buy from Kinguin or somewhere similar instead.

Date of experience: August 10, 2022
Israel
1 review
0 helpful votes
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That's what you receive once you pay for a game:

Thank you for reaching out to HRK Game support.
We would like to inform you that your order has been temporarily put on hold and will require further verification. This precaution is to protect you and your HRK Game account, as security is our top priority. This is a one time verification process and you will not be required to provide it for future purchases.
To verify and proceed with completing your order, we kindly ask you to provide us with a selfie photo indicating your face and ID card, along with an indication of the date and HRK Game next to your ID on upload center:
https://www.hrkgame.com/en/account/settings/upload
Please don't attach your images to this ticket/email. You have to upload your documents only from the link above.
Upon verification, your order will be automatically unblocked within 24 business hours. If you have any questions, please feel free to contact us at the support center.
Thank you for your patience and cooperation.
HRK Game Customer Support

Support take hours upon hours to reply back, and they give you all sorts of stupid excuses not to send you your CD key.

Date of experience: July 24, 2022
Italy
1 review
5 helpful votes
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Huge scam
May 19, 2019

They waste your time and your money. I wanted to buy a video game but 30 euros were stolen.
It is not a serious website.

Date of experience: May 19, 2019
Croatia
1 review
10 helpful votes
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Dont buy
May 11, 2019

Huge scam! They cancelled order because i didnt want to give them my card photo; and "refunded me" but money never came back to me! DONT BUY!

Date of experience: May 11, 2019
Romania
1 review
1 helpful vote
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Scam
January 2, 2022

Definitely a scam, not delivering their products and not caring about that. Don't fall for them, they don't deserve your money.

Date of experience: January 2, 2022
Australia
1 review
4 helpful votes
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Upon purchase, after payment, this site demands copies of photo ID. This site is a scam - do not use

Date of experience: June 9, 2022
Illinois
1 review
3 helpful votes
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Where is my money?
February 25, 2019

HRK cancel my order.
I waited refund 5 days.
I contacted with HRK Customer Support twice. No help.
After it open case on PayPal.

Date of experience: February 25, 2019
Colombia
1 review
0 helpful votes
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Really bad support. I lost money buying keys. They don't give any real answer, they don't refund, just wasted money.

Date of experience: October 3, 2021
Slovakia
1 review
4 helpful votes
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No problem for me at all
December 13, 2019

I bought 4 keys from HRKgames this year and I only had problem with 1 which didnt work.
Solved in 1 day via support.

Date of experience: December 11, 2019
Germany
1 review
4 helpful votes
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HRK games scam
October 7, 2019

Hi guys, if you paid by creditcard or any bank card, you can go to bank and ask about chargeback. Now I have money back on my bank account.

Date of experience: October 6, 2019
Germany
0 reviews
1 helpful vote
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Warnung vor Käufen bei HRK
Ich habe bei HRK einen Code für den BF1 Premium Pass gekauft, auf Orgin wird angezeigt das der Code schon benutzt wurde. HRK kontaktiert - es folgte eine Serie mit Aufträgen - Screenshot hiervon und davon usw. Zum Schluss sollte ich EA fragen wann der Code verwendet wurde. EA kann da aber leider nicht helfen. Also bleibt es wohl dabei - Keinen Code - Geld ist weg - viel Zeit verschwendet. Paypal bietet auch keinen Käuferschutz wenn es um nicht Materielle Dinge geht. Lieber Finger Weg.

Date of experience: January 18, 2022
Chile
5 reviews
0 helpful votes
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Je conseille pas d, acheter car vous perderez votre argent mieux vaut garder corre argent que dinvestir pour perdre

Date of experience: May 12, 2019
France
1 review
0 helpful votes
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ATTENTION ARNAQUE
October 21, 2019

Pas de support, impossible de réactiver un serverdatacenter 2019

Attention arnaque, suspicion de revente de la même clé produit plusieurs fois

Date of experience: October 21, 2019

Overview

Hrk game has a rating of 1.4 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hrk game most frequently mention live chat and customer support. Hrk game ranks 784th among Gaming sites.

service
39
value
37
shipping
32
returns
38
quality
37
+18