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Is Hrk game a scam or a legit company?

asked by Christine C. on 5/23/19

4 Answers
Please don't trust these fake reviews. Please DO NOT buy from this website, it's not worth it. I bought a steam key from them, paid for it, I followed all of the steps to receive the key from a BOT on steam as a gift. Unfortunately, the BOT never added me, therefore I never received the Steam key I paid for.

Their live chat is horrible, the agents don't speak English well at all, I don't even know why they have a livechat support when it's totally useless. The agent I talked with said he/she can't make a note on my open ticket to urge agents to respond to me, he/she also said they can't make any escalations to them. What is the live chat used for then? I also asked for a time frame on when they will get back to me with an answer/solution for my ticket, the agent said he can't make any estimates. I didn't get any information, or any help from him/her. I was just told to be patient. Lol

The estimated time reply is from 24-48 hours. Unfortunately 4 days have passed so far and I didn't get any updates on my ticket. I sent them a support message and their customer service told me to stop opening additional "tickets". It wasn't even a ticket, it was a support message through the "Contact me" page.

In short, their customer support is rude and horrible, from my experience - Non existent. Please do not buy steam keys from them, it's just a matter of time when you'll order a steam key they won't deliver to you and then, your chase after their support will start.

Save yourself from this struggle.
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They are a scam company. They put my account on hold and demanded that I send them a picture of myself holding my ID and debit card to proceed with the transaction, but not before charging my bank account. When contacting Support, they said the photos I sent were unintelligible (which was a bold lie) and never sent me the keys that they charged me for.
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Well ive been buying over a year now, no complaints
Helpful (0)
Absolutely not legit, a true scam company, got my money stolen with no replies, this has never happened before to me
Helpful (0)

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