Hoveround

From start to finish, everyone I dealt with was extremely friendly and super caring. The chair was made for my specifications for my back, which is a major plus. John brought it, and was here just when he said. He goes over every detail and shows you how to use it and makes sure you are comfortable before leaving. For once, I had a painless experience. Thank you to everyone there.

I called Hoveround and they took care of me. I need to be able to get out of my apartment and I can't walk very good anymore or very far. They even called the doctor for me to make an appointment to get the script for the chair. The chair will help me to get around my apartment and be able to get out more.

I was very grateful 🙏 to speak with my mobility hoveround representative. He gave me all the information I needed to get my hoveround and made sure I received my documents and doctor's appointment to get it done! Thanks!

I have been in a hoveround wheelchair for 11 yrs. This was the hardest order to get processed the the first one they brought was not right one and now I am still waiting for it because I needed a reclining back so I am still waiting. I just hope this mess will soon be over.

The representative was very helpful with me applying for a new motorized Hoveround wheelchair, telling me what steps needed to be followed. She answered any questions that I had. I'm excited about getting a new chair.

I need an electric lift wheelchair. I couldn't get it coirdinated. Called my Inc company and they g ad vs me the number for hoverround. A rep called me to start and application and NIW I ave an appt for Tuesday to down evaluation. They took over and suddenly all my problems went away!

The young man I first spoke to was very polite got me through the initial application in good time and got me through to a Mobility Specialist very quickly. She was very nice we got things done quickly, my appt made with my PCP for my paperwork. It was all great!

Would have been nice to know how long the phone call was going to take overall. Was put on hold for another rep and waited so long to the point that the original rep said she was still waiting for someone to pick up. If she came on again, I was going to tell her I didn't have any more time at the moment. So in the future you need to give an eta on how long this is going to take, people have other things to do.

The whole process was like a walk in the park. The staffs was very Pleasant and professional. I had my information ready and my insurance cards at hand
In just a few minutes they were able to get the paperwork started for my Hoveround, they even went out of there way to call my doctor for an accessment appointment to speed things up.
Thank you Hoveround staff.

The man that took my order was very very nice he knew what he was doing and it didn't take that long he made my experience worth my time and he was very knowledgeable

Great customer service, our technician was wonderful and very helpful. He even came early so we wouldn't miss an appointment.

I received my Hoveround in a timely and very professional manner

Everyone was pleasant and very helpful throughout. Recieved my chair last week and loving it. Thank you to everyone involved in helping me.

Hoveround has met and exceeded all expectations when delivering and setting up my o-2 machine and my electric wheelchair as well. Customer service was very attentive to my needs and completed everything to my satisfaction. Thanks to the employees who helped me.

Andrea was a great Costomer service person Matthew was an excellent person explaining everything well.

Chris instructed me on the use of the chair. Easy to use and helps me very much. I love the Hoveround electric wheel chair.

I need the wheelchair to function so it is in constant use. But at this age, changes don't come easy and the over sized chair is challenging in a small apartment. It is a very comfortable chair and I really appreciate the power.