Arrived on time and we are happy with them. This seems a duplicate of my review above.
Packaged well and arrived promptly. Very lightweight. Houzz is easy to buy from in my experience.
The rack looks exactly as described. No problems putting it together.
Love everything I ordered for my clients! Ease of ordering, really good products, fast delivery
As an Interior Designer, it's easy, service is good, and I most often find what I'm looking for.
I've always had a great experience shopping with Houzz!
Easy to use, good prices, different and unique quality products!
I appreciated the help from customer service in using my discount.
I have a a experience on the painting I love to other learn about my job because I'm a Good Worker I love my Job so much..
Table came very quickly. Nice glass and chrome end table. Clean and modern design
Color is exactly as described on website. Material is nice.
I am a repeat customer! I have purchased furniture, lamps and mirrors. I
Delivery unsatisfactory. Kept moving expected day of delivery forward.
I was able to find what I was looking for and I received shipment quickly.
Great price for the quality of the product.///////////////////////////////////////////////////////
Third party drop shipper. Bad experience, don't do it!
Everything was easy to navigate and the reviews were super helpful
Answer: Good question Maggie. I don't think there is. I think this site is just there to help their vendor and not assist consumers in making informed decisions. I found had a contractor who had defrauded us and changed his business name on Houzz. I posted a review on his profile notifying the public of what he had done to us, and Houzz did not publish the review. I joined Sitejabber to warn the public about Houzz.
Answer: I began as a Pro on Houzz and spent $2000 on Advertising. This was supposedly for a year of top exposure. No one purchased, the couple of calls I received were people wanting to USE my service for ideas. I have since discontinued complimentary initial appointments. These people are the biggest scammers in the world! I'm still one of the Pros just to see if anything bites but I noticed they go into vendors photos and try to find similar product then they sell their products. Great way to sway your client and to steal customers!
Answer: Go straight to the top at Houzz. Ms. Adi Tatarko, CEO, Alon Cohen, Pres. If tha doesn't work, I suggest you file complaint with the Consumer Affairs Division of the California Attorney General's Office.
Answer: The Pros, at least at the beginning, were not in competition with this company (Houzz). They convinced the "Designer" world that the were strictly collecting ideas for the public and to help improve the vendors chances of being hired. Those reviews on the Pros are about the Pros, they come from their clients. About 2-3 years ago, Houzz began selling out from under all the vendors! They are SO low they have gone into the photos of the pros, look for a product they have that might be similar to something they sell and lead them away from the pro. The 1-2 stars you see here are the reviews for "Houzz" and their service but the reviews under a Pro are for that Pro. Don't be fooled... If you want the job done right, call the Pro! Listen to these reviews of Houzz and you won't get burned. Two different animals completely!
Answer: Steer clear. The advertising doesn't work, and although they originally started up as a company that would work alongside the vendors, they are now selling out from under most of them, especially the interiors decorators! They are SO low they have actually tagged products inside some of the photos of interior designers and tabbed out similar products to stay the customer away from the Pro and to purchase through them directly!
Answer: Do yourself a huge favor and find it somewhere else. Houzz contracts with third party sellers and their freight companies, they're just a middle man. What a nightmare this has been.
Houzz has a rating of 2.1 stars from 1,658 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Houzz most frequently mention customer service, credit card and delivery date. Houzz ranks 47th among Furniture sites.
Hi Donna,
We are sorry to hear of the complications. Don’t worry, we are here to help! We have located your order and will be in touch.
Houzz Outreach Team