Staff was very helpful with my questions on an item I ordered
Great customer service. Great product for the money!
Quick- great quality- great price -great service plenty of products
I always have good luck on Houzz when looking for specific items. The filters work great.
Received quickly in perfect condition. Recommend using Houzz and this table.
Everything came in per my order. Love the end table.
Love the nightstand I ordered. Why haven't I been ordering from you all along?
Able to order item and return if we didn't like. Everyone very helpful.
Great experience from ordering to hanging our beautiful new art!
The perfect lampshade for my lamp at a very decent
Houzz has a great selection and everything about my purchase was easy!
Quality product, affordable price. Quick delivery made it even better.
Easy ordering. Free shipping. Item was received in good condition and as pictured. Love it!
Houzz website is easy to use navigate. I order from here often. Love it!
It was quick and easy. Would recommend to anyone that is in need of anything for a renovation
Great pillow covers. Just exactly how described. Great quality.
Table arrives earlier than expected. Beautiful, just as described and easy to assemble! Love it!
Great products and customer service
Reached out to the sales team and received full communication. Delivery was seamless.
The product was what we wanted but took a ton of time to assemble
Answer: Good question Maggie. I don't think there is. I think this site is just there to help their vendor and not assist consumers in making informed decisions. I found had a contractor who had defrauded us and changed his business name on Houzz. I posted a review on his profile notifying the public of what he had done to us, and Houzz did not publish the review. I joined Sitejabber to warn the public about Houzz.
Answer: I began as a Pro on Houzz and spent $2000 on Advertising. This was supposedly for a year of top exposure. No one purchased, the couple of calls I received were people wanting to USE my service for ideas. I have since discontinued complimentary initial appointments. These people are the biggest scammers in the world! I'm still one of the Pros just to see if anything bites but I noticed they go into vendors photos and try to find similar product then they sell their products. Great way to sway your client and to steal customers!
Answer: Go straight to the top at Houzz. Ms. Adi Tatarko, CEO, Alon Cohen, Pres. If tha doesn't work, I suggest you file complaint with the Consumer Affairs Division of the California Attorney General's Office.
Answer: The Pros, at least at the beginning, were not in competition with this company (Houzz). They convinced the "Designer" world that the were strictly collecting ideas for the public and to help improve the vendors chances of being hired. Those reviews on the Pros are about the Pros, they come from their clients. About 2-3 years ago, Houzz began selling out from under all the vendors! They are SO low they have gone into the photos of the pros, look for a product they have that might be similar to something they sell and lead them away from the pro. The 1-2 stars you see here are the reviews for "Houzz" and their service but the reviews under a Pro are for that Pro. Don't be fooled... If you want the job done right, call the Pro! Listen to these reviews of Houzz and you won't get burned. Two different animals completely!
Answer: Steer clear. The advertising doesn't work, and although they originally started up as a company that would work alongside the vendors, they are now selling out from under most of them, especially the interiors decorators! They are SO low they have actually tagged products inside some of the photos of interior designers and tabbed out similar products to stay the customer away from the Pro and to purchase through them directly!
Answer: Do yourself a huge favor and find it somewhere else. Houzz contracts with third party sellers and their freight companies, they're just a middle man. What a nightmare this has been.
Houzz has a rating of 2.1 stars from 1,658 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Houzz most frequently mention customer service, credit card and delivery date. Houzz ranks 46th among Furniture sites.