HouzzReviews 1,799

It's is a amazing business and it's really good at the price. These days it's hard out here by this site gives you life lol. My kids love e everything.

We ordered a washer/dryer combo unit that was supposed to be delivered between Oct 12-15. Still "in processing" and it is Oct. 21 now. Cannot get anybody from the company to answer the phone, not even the customer service number. $1400. It's hard for me to believe a company is this unprofessional. I've left a couple of voicemails now and no call back.

Houzz is a horrible company. They misrepresent the status of items listed on their website, misleading customers to believe they are in stock. Only after multiple emails to Houzz to find out the status will the customer find out the item they were led to believe was in stock is actually backordered. And when you try to cancel the order (because you purchased a in stock item, not a backordered item), Houzz won't let you. They will charge your card anyway. If and when you eventually do receive the item, Houzz will charge you $11.75 to return the now unwanted item. Thus, they will unilaterally change the original purchase agreement without giving you the opportunity to opt out free of charge. So not only are they misleading customers, but they are amending a purchase contract to satisfy their needs without consideration for the customer. They will try to blame the merchant even though the customer places the order with Houzz and Houzz charges your card. This company is beyond shady. I don't think the word scam even begins to describe what kind of company this is. My advice to everyone is to steer clear of Houzz. You do not need to get mixed up with this kind of messed up company.

Just days outside return policy due to extreme health issues ( disable senior) they would not help AT ALL after the chair they sent arrived broken. The box wasn't damaged so it would appear the packer damaged it. Now I'm out $230.00. DONT SHOP HERE

I work as an interior designer and order all the necessary materials only from you. Always fast delivery and good quality

I ordered Buckingham 3-Light Billiard Lamp. They were packaged professionally, delivered really quickly and on the date quoted. Other websites that I checked had a 2-4 week back long for the same items. So far I'm impressed and recommend this Houzz company!

I received defective items. Houzz is giving me the runaround and will not send an RMA so I can return them. I finally got an employee to admit today that they are waiting on the manufacturer to allow the return, which is plainly NOT Houzz's return policy. Do not purchase from here unless you're willing to be at the whim of individual manufacturers whose policies you will not know.

I bought on this site everything is good recommend - bought on I highly recommend this site... i love this site... and like all the products... well done... keep it up... good job...

It's not the first time I've ordered from the guys and it's just a delight! Everything is done with maximum quality and attention to detail. I love it!

Have a great experience with your company. Ordered delivery and no regrets. All items came in the best condition

موقع رائع جداا أنا جربته لن تندم عليه ابدا يعطيك مل يوم 20اعجابا و 30 متابعا يوميا لن تندم عليه ابدااا

Why it happened to us? My girlfriend and I have long wanted to buy a car and worked hard. I trusted a dubious company and was left with nothing in life. I didn't know what to do. I would like to find them sooner. Site here ( re brand. Ly/ eokvlq1) They were able to help me and were able to return the hard-earned money. I like them!

Great leads good communication with the team and always available for questions how to grow my business

I can totally vouch for them that they are genuine and provide great service and we like everything about them and since we were there first time user we got discount
We will highly recommend their services and looking forward to much more business ahead

The item ordered has not arrive on time. No way to talk to a person. They only accept texts. Tracking of the package doesn't work (the link goes nowhere.)
Overall not a good experience.

Thank you for being so good with your customer service. It is very natural in appearance very close to human hair and is very comfortable.

We signed up for the Pro ultimate program they offered in 2020. They claimed we were getting 99% of the lead coming in from an area of over 2 million. Only 26 leads presented in the year period. So in internet term that is about $150 per click. Horrible waste of money. To add injury to insult they continue to charge me each month even tough I have told them to cancel my subscription. With no response from them and no way to cancel from their system I am left paying for months. Avoid Houzz and predatory companies like them

Buyer beware! I ordered two bathroom vanities from Houzz and both arrived damaged and the finish was very poor quality with pores showing through all over. After contacting them, they only acted as a middleman between myself and the manufacturer, who required that I repackage the vanities in the same packaging or new packaging in the same way they arrived for shipping 3,000 miles away. Impossible! It took a month of correspondence to even get that far. Then they had the gall to offer me a third of the cost and a repair kit, and suggested I sell them to recoup more of my cost. Never will I ever order from them again! Beware!