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New York
1 review
0 helpful votes
Follow Courtney Y.
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Don't book through hotel wiz
February 2, 2024
Updated review

Horrible and terrible
Can't modify reservations at all even if you book early and someone from hotel wiz tried to request money from a different account of mine sayin it was for the hotel I don't even know how they got my other account information and they don't answer the customer service site just hangs up on you so you can't get into anybody and when you do, they're not very nice and they're very rude. I do not recommend this at all stay away from hotel wiz!

Date of experience: January 26, 2024

Easy webisite enjoyable
January 3, 2024
Previous review

Easy webisite enjoyable

Date of experience: January 3, 2024
Virginia
1 review
0 helpful votes
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Great hotel!
August 31, 2022

Very pleased with everything! Convenient location close to I-85 & COSTCO. 24 hour coffee in the lobby, professional staff, good hot breakfast, clean & comfortable beds. (Coffee could be better. It had an aftertaste that could've been caused by the water.)

Date of experience: August 31, 2022
New Mexico
1 review
0 helpful votes
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SO FAR SO GOOD
February 26, 2023

Although I haven't arrives at my hotel yet, which will be in a few days, HW immediately emailed me the confirmation and the agreed upon price. They actually are the cheapest across the board for this reservation. I hope to use their service again

Date of experience: February 26, 2023
New York
1 review
0 helpful votes
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NO POOL
May 28, 2023

Booked the place because it had an indoor pool. Pool was closed. Room was very dusty, dirty,stained sheets, stained towels, bathtub drain very slow, and what looked like in the bathroom door a crap smear. I would fire the housekeeper crew that doesn't know how to clean.

Date of experience: April 28, 2023
Oklahoma
1 review
0 helpful votes
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Clean and trendy hotel
March 4, 2023

I enjoyed my stay at Virgin Hotel by Hilton Las Vegas. The entire hotel was very clean, new and trendy. Plenty of food options. I enjoyed using the gym, spa and juice bar upstairs. Casino & bars definitely get a bit smokey and noisy at night but that's to be expected. Location is in a more quiet area off the strip very close to the airport. Staff was friendly. Bed was comfy. Loved the crystal themed lobby and Palo Santo toiletries.

Date of experience: March 4, 2023
Canada
1 review
0 helpful votes
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Booking was easy and more affordable then all other options for the night we were looking at. Only issue was there is no option to include that we needed a pet friendly room, so I had to contact the hotel myself and let them know.

Date of experience: May 29, 2023
Pennsylvania
1 review
0 helpful votes
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Hotel Okay for the $$$
August 28, 2023

Hotel is okay for the money, the 1st night we were put in a room where the A/C didn't work and it was nasty, was told at first no other suites were available. After staying in the room a few hours called to complain but then told they did have another king suite right next door & we were moved to a new room. Suggestions, please be more thorough with cleaning, & the elevator should be cleaned as well, floor, walls were not cleaned at all during my four day stay. Breakfast bar was okay for a small hotel. Coffee was good.

Date of experience: August 28, 2023
Washington
1 review
0 helpful votes
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Made Booking Room Easy
August 25, 2023

Thought I'd give these guys a try after using so many others in the past. Must say they were quick, easy, and absolutely had the best prices! Will check with them first in the future. Thanks for a great experience!

Date of experience: August 25, 2023
Georgia
1 review
0 helpful votes
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Was nice but needs maintenance work
September 16, 2022

You need to remind your housekeepers to not unplug fridges when cleaning rooms or leaving rooms the fridge should always be plugged in so it is cold when the guest gets there... Fridge was room temperature actually warmer and full of water from I guess a defrost if you're housekeepers are going to defrost make sure to plug in after and clean up all water, beds were really really really squeaky and moved along the floor getting into them. The overall cleanliness of the room was excellent.

Date of experience: August 17, 2022
New Jersey
1 review
0 helpful votes
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Check in
December 23, 2022

Easy-to-use and nice clean rooms, friendly staff... We got stuck at the airport and needed a place right away. Can't get to the family for Christmas. Thank you white X mas!, now at this hotel. Not happy but glad that we got a room here... feel worm and safe...

Date of experience: December 23, 2022
California
1 review
0 helpful votes
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Easy to use
July 27, 2022

The website was easy to use. I could book at any hotel for good prices. In fact, it details the total price for all nightly stays. There were also details on what payments are accepted and notified me in advanced on whether an ID is required (which it is).

Date of experience: July 27, 2022
Texas
1 review
0 helpful votes
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Very easy process
August 29, 2022

Once confirmed, I immediately received an email with all needed info. Upon arrival at the hotel there were no questions, no issues. They had all of my information... only needed proof of identity and card for Incidentals.

Date of experience: August 29, 2022
Georgia
1 review
0 helpful votes
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Great experience
February 21, 2023

I was able to book a room thru these guys for $50 per night I usually pay $94 + fees/taxes for. I found them on Google and was hesitant as it seemed "too good to be true". I'm shocked at the ease of doing business and even more shocked at the continued correspondence from them to make sure I got in and checked in alright and had no concerns I guess to ensure repeat business... which they'll definitely be getting from me!

Date of experience: February 21, 2023
Texas
1 review
0 helpful votes
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Super easy reservation!
July 25, 2022

This site is so user-friendly, and booking my reservation was super easy! It literally took less than two minutes, just as the website said. Also the company called the hotel prior to my arrival to ensure I had a reservation!

Date of experience: July 25, 2022
Arkansas
1 review
0 helpful votes
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Viewing the eclipse
October 17, 2023

Flew in for one night to watch the eclipse period needed somewhere close to the airport and this hotel certainly fit the bill. Free shuttle service to the airport we had to get a ride there because we arrived after 10 PM But a nice family gave us a lift. Room had all the basics the fridge, microwave, TV, Queen beds. Quite Adequate and breakfast was included

Date of experience: October 17, 2023
Virginia
1 review
0 helpful votes
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Hotel Support
August 1, 2022

This experience was Excellent! Customer service has been outstanding and provide a great price.
I look forward to using your services again and I will tell my friends about the services that you provide.

Date of experience: August 1, 2022
Curacao
1 review
0 helpful votes
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The front desk receptionist had a difficult time finding our reservation because they were not familiar with this site. Eventually they figured it out and everything worked out. Would use again but hope they sort out that type of issue with hotels for easier checkin—even though i showed them my confirmation email—it wasnt in their system.

Date of experience: December 18, 2022
Washington
1 review
1 helpful vote
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Saved 40%
July 31, 2023

Was a bit concerned when Google showed a substantial savings from some better known sites, but looked at the reviews and felt more comfortable. I made same day reservations, saved a good amount, no issues checking in. Would definitely use Hotelwhiz again!

Date of experience: July 31, 2023
Washington
1 review
0 helpful votes
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EXCELLENT
April 27, 2023

I've done research before I actually picked.
This is by far the BEST deals that I have ever seen. The amount the fast service absolutely no problems at all in retrieving my confirmation code. I am so grateful for this HotelWiz. It was affordable and helped out tremendously when on a budget.

Date of experience: April 27, 2023
Colorado
1 review
0 helpful votes
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Wiz
May 20, 2023

It was a pretty good service. But make sure to check the actual websites before booking through this third-party. In Vegas the resorts often offer exclusive rates on their websites. I could've gone my three days for $99 total, but instead ended up paying over 300 on this website. Nonrefundable

Date of experience: May 20, 2023

Overview

Hotelwiz has a rating of 3.7 stars from 1,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hotelwiz most frequently mention great price, easy process and front desk. Hotelwiz ranks 2nd among Travel Deals sites.

service
20
value
20
shipping
9
returns
11
quality
18