The hotel fee was about $100 cheaper than anything else I could find so I worried it was a scam but the hotel confirmed they had my reservation and I had no issues once I got there. So happy to have found this site!
Great prices with short notice. Easy to use and book website. My reservation & payment was already on file when I checked into my hotel. It was a great experience and will use this website again for good deals and booking.
Good value and best price of all the sites i researched. I would have liked to see information about the room (bed size, room size, etc) but was able to find it elsewhere…just annoying to need another site for the info.
Linda Hall, what a fabulous representative for La Quinta. Unbelievably hard working, smile on her face all the time, and helpful, all the qualities you would hope to see in a front desk associate but rarely due.
The Mason family would like to thank you, Linda Hall. Wish you the best.
This hotel requests guests to pay a 100 deposit only by card. This amount is supposed to be back after the check out. In my case the check out was on Monday may 15,2023 but today is May 18 and they did not return the deposit
I got lucky this time. The Price I paid for a nice hotel The room is updated, clean, and has Lots of space. The Parking is $6. Few minor stuff: no refrigerator, the shower glass door keeps falling, the shower water does not have a lot of pressure and the sink only has hit water.
The price looked good but when it came time to check in, the hotel had not received the reservation so they room we had booked was already given to someone else. We ended up getting downgraded from a room with a king sized bed to a room with two full beds, however we still had to pay the same price as the nicer room.
As soon as I checked in I left. It was dirty with stains on the sheets and the door to out room had a bolt lock that looked like it had been broken off. I left because i saw prostitutes people shooting up and somebody looking in the guests cars while we went to check our room. Besides that it was terribly dirty room.
This is the Best Looking Red Roof Inn I've ever stayed in. Also, my first time staying at a Red Roof Inn. I was on a tight budget when searching for hotels but this hotel was moderately upgraded & had an OPEN pool so for the price of $111.00 it worked out well!
I sent an email on the live agent hotel chat and no one returned my message nor called me back. I called the customer service number; I was on hold for 30 min and then the agent told me he only does flights and can't help me that I must call tomorrow.
The hotel I reserved told me when I arrived that it was $336 for my stay. Hotelwiz charged me $419.
I know service fees apply but that's a 25% increase. No flights etc. wow. The other sites have never charged that much! I called to ask about it and they told me that that's how it is. DON'T USE THIS SITE!
We had to book this last minute on our way to the area. This was a quick and easy process. When we got there the staff was very nice and accommodating. Our room was beautiful and the beds were incredibly comfortable. I wish we had more time to stay and will likely use them again in the future.
I needed an extra night hotel website for same room was $46 more. Prompt booking received a fraud alert from my bank (little nervous) but confirmed purchase. No issues at checkin. Very pleased with the extra search to save a few dollaes
The worst customer service ever! They were arguementative, wanted a cancelation confirmation from hotel but there was no such thing from hotel and they would not refund my money! Never again I will be letting people know about this company!
Tried to get in contact with customer support and was hushed while trying to explain a mistake i made to them. Man on the phone was extremely rude and unhelpful. I understand it's a stressful job constantly talking to dissatisfied customers so i kept my cool and just tried to have a grown up conversation.The man lost his temper on me fairly quickly from the time i called to the end of the conversation lasting about 2 minutes. At that point i couldn't take it any more and hung up after i asked a question he paused from rambling on and then replied saying "that was your question? What do you think?" extremely unprofessional and just plain disrespectful. Definitely wouldn't recommend.
The hotel did charge me an extra $5.85 without any rational reasoning. "Because we have to do that with this third party" isn't a really good reason. The manager then complained and said they were going to unlist from all third parties. None of that is any of my business, but I shouldn't have to pay extra for his troubles. It's only $5.85, so I don't care much, but otherwise the experience would be 5 stars.
We booked the hotel from the parking lot online not familiar with the area. Went to check the pool and it was out of service after buying noodles and a beach ball for the grandkids. Went to the beach instead and came back to do laundry and the detergent dispensary was out of service. Our check-out time was at 12:00 p.m. and they were knocking on the door at 10:30 a.m. You can hear the workers with their walkie-talkies, rolling the carts, and just a lot of talking in the hallways. When my daughter went to speak to someone at the front desk about the laundry room dispenser they gave her an altitude. Not the best experience sorry to say.
Unfortunately, I'm on a budget for my 5 day stay in Nashville. I was recommended this hotel and started a search for the best possible rate. Hotelwiz was the only agency to get me the promised rate as they had advertised.
It was so easy to book my reservation and select exactly what I was looking for. I also saved $50 on my room, which is crazy for a poolside room! Thank you so much, I will be using this site first for all my travel needs. Thank you, again.
Everything would be great if they knew the hotel resort fees in advance and let the customer know that at the self check in at Rio, only allows the DC name with middle initial to reflect billing name and room name. You need the middle initial only. I called to get information. The customer service ppl were unaware of resort fees.
Overview
Hotelwiz has a rating of 3.7 stars from 1,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hotelwiz most frequently mention great price, easy process and front desk. Hotelwiz ranks 2nd among Travel Deals sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members