HotelPlanner
Overview
HotelPlanner has a rating of 4.3 stars from 1,766 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HotelPlanner most frequently mention customer service, great job and best rate. HotelPlanner ranks 10th among Hotels sites.
service
121
value
110
shipping
23
returns
57
quality
79
This company responds to reviews on average within 2 days
How would you rate HotelPlanner?
Virginia 1 review 0 helpful votes
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Car Salesman Tactics
April 28, 2025
I asked for one room for two people. He sold king as only option. Sold protection as if included in nightly quote. Agreed to quote totally unaware of up charge or most expensive room available. Typical salesman.
Date of experience: April 18, 2025
Pennsylvania 1 review 0 helpful votes
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Great
May 9, 2024
Great grrrrrrrrrrrrrrrrreeeeeeeaaaaaaattttttttttttttttttt
Date of experience: April 29, 2024
HotelPlanner.com is the leading provider of online services in the global group hotel marketplace. Listed among the top 50 travel sites in the world and ranked number one in group travel, HotelPlanner.com is on track to produce nearly 1 million group l...
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- West Palm Beach, Florida, United States
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Company Representative
Hotel P.
Typically responds within 2 days
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Greetings Penny,
Thank you for reaching out! I am pleased to inform you that a full refund of $599.77 has been issued back onto the card used to purchase your reservation, please allow 2-10 business days for the refund to be visible to you. If you have any further questions or concerns, feel free to reach out to me personally at Melanie. Planelles@HotelPlanner. Com. We would greatly appreciate it if you took the time to rescore this review!
Kindly,
Melanie Planelles
Kindly,
Melanie Planelles