business logo of HotelPlanner

HotelPlanner

Overview

HotelPlanner has a rating of 4.3 stars from 1,754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HotelPlanner most frequently mention customer service, great job and best rate. HotelPlanner ranks 10th among Hotels sites.

service
121
value
110
shipping
23
returns
57
quality
79
This company responds to reviews on average within 2 days
How would you rate HotelPlanner?
grey star
grey star
grey star
grey star
grey star
Pennsylvania
1 review
0 helpful votes
Follow Heather R.
Unfollow Heather R.
Send Message
Share Review
Report Review

Great customer service
April 6, 2024

Richard was very helpful and answered all my questions.

Date of experience: March 27, 2024
New Jersey
1 review
0 helpful votes
Follow Alonzo K.
Unfollow Alonzo K.
Send Message
Share Review
Report Review

AWESOME
April 4, 2024

Experience was great. He was real helpful and courteous..

Date of experience: March 25, 2024
Alaska
1 review
0 helpful votes
Follow Jeri H.
Unfollow Jeri H.
Send Message
Share Review
Report Review

Kindness goes along way!
April 5, 2024

Thanks Maria, for being so kind answering my questions about our hotel reservations!

Date of experience: March 26, 2024
Maryland
1 review
0 helpful votes
Follow Lisa O.
Unfollow Lisa O.
Send Message
Share Review
Report Review

A beautiful experience Jane was very patient and helpful thank u again from Yolanda proctor.

Date of experience: March 26, 2024
Georgia
1 review
0 helpful votes
Follow Susan N.
Unfollow Susan N.
Send Message
Share Review
Report Review

Reservations
April 5, 2024

Great customer service. Very pleasant and easy to work with.

Date of experience: March 26, 2024
Illinois
1 review
0 helpful votes
Follow Lorrie Y.
Unfollow Lorrie Y.
Send Message
Share Review
Report Review

Very very polite and helpful
March 26, 2024

Having trouble with my card. And finding a hotel for a handicapped person.on a very busy weekend.

Date of experience: March 16, 2024
Kentucky
1 review
0 helpful votes
Follow Phyllis T.
Unfollow Phyllis T.
Send Message
Share Review
Report Review

Excellent customer service provided. Carolyn was very informative, courteous, and professional.

Date of experience: March 25, 2024
South Dakota
1 review
0 helpful votes
Follow Joseph W.
Unfollow Joseph W.
Send Message
Share Review
Report Review

Understood
April 4, 2024

Explained very well and understood strait to point

Date of experience: March 25, 2024
Texas
1 review
0 helpful votes
Follow Richard H.
Unfollow Richard H.
Send Message
Share Review
Report Review

Reservation
April 3, 2024

Sarah Jane was very nice to work with, we had the reservation done pretty quickly!

Date of experience: March 24, 2024
Georgia
1 review
0 helpful votes
Follow Rennitta H.
Unfollow Rennitta H.
Send Message
Share Review
Report Review

Great
April 3, 2024

Neal was very accommodating and attentive to my needs.

Date of experience: March 24, 2024
Michigan
1 review
0 helpful votes
Follow Janice B.
Unfollow Janice B.
Send Message
Share Review
Report Review

Confirmation attempt
March 28, 2024

She passed me on to the person that could help me.

Date of experience: March 18, 2024
California
1 review
0 helpful votes
Follow Julie F.
Unfollow Julie F.
Send Message
Share Review
Report Review

Easy
April 2, 2024

Angel was very helpful and took care of my reservation with no issues!

Date of experience: March 23, 2024
Colorado
1 review
0 helpful votes
Follow Jane G.
Unfollow Jane G.
Send Message
Share Review
Report Review

Quick answers
April 1, 2024

Answered my question even though I dislike the answer about pet fees…….

Date of experience: March 22, 2024
New York
1 review
0 helpful votes
Follow Maria V.
Unfollow Maria V.
Send Message
Share Review
Report Review

🙁
April 1, 2024

I was still talking when you hung up. So Rude 🙁:::::::;:;;;;;;;;;;;;:

Date of experience: March 22, 2024
California
1 review
0 helpful votes
Follow Lillian Q.
Unfollow Lillian Q.
Send Message
Share Review
Report Review

Reservations
April 1, 2024

The person assisting me was polite and answered my questions.

Date of experience: March 22, 2024
Florida
1 review
0 helpful votes
Follow Therese T.
Unfollow Therese T.
Send Message
Share Review
Report Review

Booking a room
March 29, 2024

He was very kind and thorough. Repeated very back to me. Very pleased 👍

Date of experience: March 19, 2024
Pennsylvania
1 review
0 helpful votes
Follow John X.
Unfollow John X.
Send Message
Share Review
Report Review

Vacation booking
March 25, 2024

Very pleasant to work with and I believe I got the best deal on the room

Date of experience: March 15, 2024
Kansas
1 review
0 helpful votes
Follow Nancy B.
Unfollow Nancy B.
Send Message
Share Review
Report Review

Caller
March 28, 2024

Very good and very helpful in our needs. Appreciate it

Date of experience: March 18, 2024
Florida
1 review
0 helpful votes
Follow Linda J.
Unfollow Linda J.
Send Message
Share Review
Report Review

Very good
March 30, 2024

Slept good, quiet, the price was fair, the room was comfortable.

Date of experience: March 20, 2024
Massachusetts
1 review
0 helpful votes
Follow John Z.
Unfollow John Z.
Send Message
Share Review
Report Review

Great
March 30, 2024

Excellent job, very professional and pleasant to talk to. Very helpful.

Date of experience: March 20, 2024