Overview
HotelPlanner has a rating of 4.3 stars from 1,759 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HotelPlanner most frequently mention customer service, great job and best rate. HotelPlanner ranks 10th among Hotels sites.
I was talking to hotel and was hung up when trying to figure amount
All questions were answered thoroughly and the mountain is very polite
Timothy was very friendly & helpful making our reservation.
Nicholas did a great job booking my group reservation!
Thank you so much!
Very courteous and helpful! Would book again based on her professionalism.
Very good. Brandon was great
He gave me all the information I needed.
Thanks
Very helpful in completing the process, awesome customer service
Josh was very helpful. Checked out several locations to find the best place for me.
Excellent service! Appreciate his professionalism!👍
I wish I could talk too her everytime I book a room
She solved my problem and found what I needed. So I could book my stay!
Hi There Mitzi,
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Melanie Planelles
Very helpful and she made the process easy and quick.
Good Morning Dane,
We appreciate you taking the time to provide us with feedback! We are delighted to hear that you were able to book your reservation with ease and in a timely manner, we aim to provide the best service for every customer and we're glad our efforts are being noticed. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Melanie Planelles
My experience today was very pleasant and swift great service
Good Afternoon Desiree,
We're thrilled to hear that you had such a pleasant and swift experience with us today! Providing excellent service is at the heart of everything we do, and it's wonderful to know that you had a positive interaction with our team. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
Did a great job, laid out options and discussed best plans
Good Afternoon Winch,
Thank you for your kind feedback! We're thrilled to hear that you're satisfied with our services. Providing you with options and discussing the best plans is always our top priority. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
Quick and easy reservation. The room I needed was available and the price was pretty good.
Hello Sally,
Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are so pleased to hear to were able to book your reservation with ease and in a timely manner, we aim to provide the best service for every customer! Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Melanie Planelles
Helpful, took all the difficulty out of booking a room on the road.
I spoke with Jonathan & he was very friendly, helpful & thorough.
Hello Mary,
Thank you for taking the time to provide us with feedback, we greatly appreciate it. Quality and value are super important to us, so its great to know we hit the mark for you. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
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- West Palm Beach, Florida, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Antwane,
Thank you for taking the time to provide us with feedback, we greatly appreciate it! We always strive to provide the best service, and we're glad our efforts are being noticed. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Melanie Planelles