Overview
HotelPlanner has a rating of 4.3 stars from 1,763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HotelPlanner most frequently mention customer service, great job and best rate. HotelPlanner ranks 10th among Hotels sites.
Very friendly staff had a great state all times that I booked my reservations
Professional. Spoke clearly. Engaged. Accommodating.
Victor did a great job booking my reservation. I give him the highest ranking.
Awesome job Lauren! Thanks for the early check in.
Charles is super patient and thorough. Has a great attitude and is very helpful
Lindsey was very helpful and efficient making the booking process easy.
Hello Brian,
Thank you so much for sharing your positive experience with Lindsey! We're delighted to hear that Lindsey was able to assist you efficiently and make the booking process easy for you. Providing excellent service and making our customers' experiences seamless is always our top priority. Thank you for allowing HotelPlanner to be a part of your future travel plans!
Kindly,
Melanie Planelles
She was patient, resourceful and offered a great customer experience.
My fiancé and I are going to a wedding this coming Labor Day and we were able to easily book a room for two nights, Jenny was very helpful!
Antonio was very friendly and knowledgable. He was a pleasure to work with. Great experience.
Call was quick and very easy to complete. Representative was extremely helpful.
I was on the road calling and she was very clear and helpful
Satisfied no problems first time we made reservations without any issues
Good Afternoon Kathy,
Thank you for your feedback! We are glad to hear that our team was able to assist you with your booking, we are always happy to help! Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Melanie Planelles
Great service booking reservation. Was fast and easy.
She made it easy to book and was very nice and informative.
He was polite, informative and easy to understand. Very professional.
Very friendly helpful and patient she was very helpful
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- West Palm Beach, Florida, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Laura,
Thank you for sharing your feedback about Charles! We're delighted to hear that he has made such a positive impression. We strive to provide exceptional service, and it's wonderful to know that Charles embodies our values of patience, thoroughness, positivity, and helpfulness. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles