Overview
HotelPlanner has a rating of 4.3 stars from 1,774 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HotelPlanner most frequently mention customer service, great job and best rate. HotelPlanner ranks 10th among Hotels sites.
Jasmine was a great help to me, she gave me the best rate ane she was very pleasant. She also kind enough to give me the rating for the hotel
Kim was professional and easy to handle our reservation quickly! Much appreciated and look forward to going there again
Hello Sharion,
Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with Kim, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Melanie Planelles
Martin was very friendly and personable. He did a great job booking our room for our stay for this coming weekend.
Hello Patricia,
Thank you for taking the time to provide us with feedback, we greatly appreciate it! Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Melanie Planelles
Timothy was great to work with, he let us know all the important information and did not garantee anything that was not possible.
Hello Diana,
Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with Timothy, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Melanie Planelles
Christie spoke clearly and to the point. She was very helpful and a warm person. Thank you very much.
Hello Bonnie,
Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
I am in a somewhat desperate situation with limited everything and she did her best to try and find someplace for me to stay. Unfortunately there was just not anything available.
Hello Angie,
We appreciate your time sharing your experience and look forward to helping you book your next stay!
Kindly,
Melanie Planelles
It was great and he was extremely helpful. I really appreciate how he went above and beyond to help me.
Hello Riquita,
We appreciate your time sharing your experience and look forward to helping you book your next stay!
Kindly,
Melanie Planelles
Israel was very helpful in scheduling my reservation at the hotel. Will definitely use your service again.
Hello Kathy,
Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
I talked to a young lady that was very kind & extremely helpful even though I wasn't able to stay at Ur place bc it's a campground
Greetings Thomas,
Thank you for reaching out and providing us with valuable feedback.
Kindly,
Melanie Planelles
I talked to someone by the name of Lewinsky, he was very pleasant, there was a little bit of language barrier but, we got the job done.
Hello Angela,
We're so happy to hear from you! We strive to provide the best service for our guests, and we're glad our efforts are being noticed. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
Timothy My rep was most helpful, extremely professional and addressed all My needs. I Am most satisfied with his great customer service
Hello Alex,
Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with Timothy, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Melanie Planelles
Very helpful and professional! Listened to me and was very patient and resourceful. He was knowledgeable of the area and surroundings.
Hello David,
We appreciate your time sharing your experience and look forward to helping you book your next stay!
Kindly,
Melanie Planelles
Very cordial. The experience was pleasant and informative. Check in time and check out time was given. The reservation number was given also.
Hello Russell,
We appreciate your time sharing your experience and look forward to helping you book your next stay!
Kindly,
Melanie Planelles
He was very easy to work with and extremely helpful with making my reservations. A joy to work with.
Hello Kathleen,
Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
My experience with Angel was very! He did a great job of explaining the rooms and what comes with it!
Very patient and helpful, explained the pricing options very well and guided me through the information very well.
Hello Trudy,
Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
Joyce was very patient and willing to help Answered all my questions professionally and expediently
Very excellent customer service
Greetings Rozina,
Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
She was helpful and assisted me in getting the best rate. With Prozac soaring she was patient, friendly and professional.
Hello Gloria,
We appreciate your time sharing your experience and look forward to helping you book your next stay!
Kindly,
Melanie Planelles
Excellent helpful service by "Alex'. He answered my questions, put in a special request, and spoke clearly.
Hello Julie,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
I spoke with Julio Thursday evening when I was in a pinch trying to get a room in Atlanta, for Thursday night, I was tired and frustrated. He was very helpful, friendly, knowledgeable and went above and beyond to help me. I truly appreciate him and his patience with me, his professionalism, a breath of fresh air! THANKS AGAIN.
Hello Candice,
Thank you for your feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with Julio, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Melanie Planelles
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Veronica,
Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles