Hopper Reviews Summary
Hopper has a rating of 2.1 stars from 3,447 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hopper most frequently mention customer service, price freeze and phone number. Hopper ranks 436th among Travel Deals sites.
I always travel basic economy anyway and this help me get the cheapest flight every time when compared with google flights! Highly recommend!
I've been using Hooper to find great deals on flights for two years now. The app is so easy to use and I never have had an issue.
The first time I tried to swipe to book the flight it sent me to a help link. It was kind of confusing. It would be best if you set up the algorithm to connect you with an actual person. But then I am an older individual who prefers the human touch
I like the app but I was booking same time as friend and I timed out and immediately went back in and same flights were 20$ more . I thought I didn't have to erase cookies on this app??? So dumb!
This App is great!!! As a travel agemt I have many flights to track and this keeps it all in order!
It's a good app but don't rely to heavily on the price predictions.
Love Hopper for round trip same city flights but the amount of time it is taking you guys to implement multi city capability is not good.
No customer service phone #
Only a chat that takes forever to get an answer only if you pay $5 extra
Be aware that when you buy tickets through this app if anything goes wrong with your flight the airline will not help you because it was booked through a third party. Our flight time was changed on the way back and we were not notified of this change therefore causing us to miss our flight. The airline was very unhelpful actually rude because we book through a third party so their hands were tied. We ended up having to pay for another flight home. Pretty frustrating.
Especially if you're flexible with your dates, you can get phenomenal deals here if you're patient.
Their customer service team is also quick to respond, and to help as much as they can.
(Still wish they had an 800 number to talk out urgent problems in real time though.)
Super easy to book & gives you as many options as they provide! Love this site!
Love this app but wish I could turn off the notifications for hotels when I don't need a hotel!
Great site to find your flight and easy to select and confirm plus you can place a hold for a small fee
Always find the best deals and they have the easiest booking process! Thank you, Hopper!
I was looking to book a trip from NYC to TX back at the beginning of Sept, I found tickets for 3 passengers for $800. I checked Hopper and it said tickets would fall before going up. That was incorrect. Tickets have continued to rise and now I'm looking at $1000. This isn't the first time this app did this to me but it will be the last. DO NOT USE.
This app has really cheap prices and I'm in love with it
I was disappointed to hear about certain airlines no longer sharing their flight information with Hopper. It's clear that Hopper can no longer reveal the cheapest flights. A simple google search consistently brings up cheaper flights from the airlines directly.
Hopper needs to negotiate better with more airlines.
this app is excellent! always with the lower price available and very easy to buy!!!
When checking out for flight booking there is a switch button for a "$5 hopper tip" that is automatically turned on to be included. I understand that the company needs to make money but automatically charging this and hoping the user doesn't scroll down to deselect this tip is shady.
All around, I was excited to find a good priced airfare to Europe, and I got the price freeze I paid for... HOWEVER, when I went to add a different credit card, the app said I added a card "too many times" which the limit is 8, and I for sure did NOOOT add it 8 times, what the hay!? Anyways, I just used my bank card, so I couldn't use my fly miles which makes me mad. Besides this "fraud protection crap" I hopefully will be happy with the experience and maybe use them again.
From the business
Hopper predicts prices with 95% accuracy up to 1 year in advance. No ads, no spam, no stress — just accurate predictions and the easiest way to book and save.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members