website thubmnail of Hop2

Hop2Reviews 306

3.2

From the business

Meet Hop2- the newest player in finding the cheapest international airline tickets.
Booking online is now easier than ever. With Hop2 you'll also find the greatest values - all online and in a quick, time-saving manner.


hop2.com
Long Island, NY, United States
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Hop2 Reviews Summary

Hop2 has a rating of 3.2 stars from 306 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hop2 most frequently mention and customer service. Hop2 ranks 14th among Discount Travel sites.

service
67
value
65
shipping
41
returns
53
quality
60
This company responds to reviews on average within 3 days
California
1 review
0 helpful votes
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Great prices.
January 22, 2017

Would have liked to be able to add on a seat reservation. And had a clear list of luggage restrictions.

Date of experience: January 22, 2017
Abigail I. — Hop2 Rep
over a year old

Dear Claire,
Preassigned you have 12B for Madrid to Geneva flight, and 21H for Heathrow to LAX. Let me know if you would want this changed.
*For other legs the involved airlines won't allow us to preselect seats.

Baggage allowance: one carry-on plus one standard bag up to 50 pounds or 23 kilos.

Looking forward to your response.
Tim (tim.t@hop2travel.com)

New Jersey
1 review
1 helpful vote
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Easy cheap and good customer service
January 22, 2017

Site was a bit slow, so much so that it actually booked my ticket twice. However I'm giving them 5 starts because I was very quickly and painless able to call them up, got a response right away and had the duplicate ticket removed without issue.

Date of experience: January 22, 2017
Canada
1 review
0 helpful votes
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Quick and easy
January 22, 2017

Efficient process and I would book again. My tickets were emailed to be within 24 hours and I was ready to go

Date of experience: January 22, 2017
Denmark
1 review
0 helpful votes
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Convient service
January 22, 2017

The procedure was easy even not being an American citizen and the prize was very good compared to the other suppliers.

Date of experience: January 22, 2017
Canada
1 review
0 helpful votes
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Great Service
December 24, 2016

I found a great price on my flight with no connections. Highly recommended.

Date of experience: December 24, 2016
District of Columbia
1 review
3 helpful votes
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Customer service problem
December 23, 2016

They dis not respond some of my mails which caused hard time for me and i do not think about tarvelling with them again

Date of experience: December 23, 2016
Kentucky
1 review
0 helpful votes
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Payment
December 23, 2016

Can't purchase a ticket with Discover credit card, you can see picture of the credit cards that you can choose, including Discover, but it's not available when you click on payment graph tab.

Date of experience: December 23, 2016
Illinois
1 review
0 helpful votes
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Good price
December 23, 2016

I came to the site because of low price compare to others

Date of experience: December 23, 2016
Indonesia
1 review
0 helpful votes
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Baggage Allowance
December 23, 2016

I am surprised that baggage allowance is only 1
Usually, i get 2 baggage
It will be good if it can be informed when customer buying ticket
Other service is ok

Date of experience: December 23, 2016
Norway
1 review
0 helpful votes
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Excellent service
December 23, 2016

First class follow up and response. Highly recommended

Date of experience: December 23, 2016
Nevada
1 review
0 helpful votes
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Very satisfied with results.
December 15, 2016

Got airfare that was 50% cheaper than what United, American and Delta offered.
Only negative was that I had to pay extra to secure seats so that my wife and I can sit together. That would be a problem if the prices were closer to the Airlines mentioned.
Before I booked, I tried to read all of the fine print and did not see anywhere that said securing seats at time of ticket purchase may cost extra dollars.

Date of experience: December 15, 2016
Colorado
1 review
0 helpful votes
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Cheap prices
December 4, 2016

I bought ticket from this site because they have the cheapest tickets available. I will definitely check their website again for future purchases..

Date of experience: December 4, 2016
Belgium
1 review
0 helpful votes
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High reactivity
December 1, 2016

Quick service, availability, patience. I was satisfied.

Date of experience: December 1, 2016
Abigail I. — Hop2 Rep
over a year old

Thank you for your feedback, we also enjoyed servicing you!

Virginia
1 review
0 helpful votes
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It's ok.
November 24, 2016

I have more than 12 hr transit but I did not get hotel. It is much better if travel agency clarify this thing before the ticket issued.

Date of experience: November 24, 2016
Massachusetts
1 review
0 helpful votes
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Tickets reservation
November 21, 2016

Simple and easy to work and do ticket reservation through Hop2

Date of experience: November 21, 2016
Switzerland
1 review
0 helpful votes
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Worked well for an international purchase
November 20, 2016

Hop2 was transparent about providing the exact same price as the UnitedHealth airlines website plus their administration fee.

The main benefit was that Hop2 allowed me to pay in USD at my Bank's exchange rate, rather the new other websites that forced me to pay in my local currency at a much worse exchange rate.

Date of experience: November 20, 2016
New Mexico
2 reviews
0 helpful votes
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Fantastic
November 16, 2016

Found a great deal! The entire transaction went so smoothly

Date of experience: November 16, 2016
Switzerland
1 review
0 helpful votes
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Great service, however a little complicated process
November 10, 2016

Great service, however a little complicated process

Date of experience: November 10, 2016
Singapore
1 review
0 helpful votes
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Frankfurt - Florida
October 15, 2016

Excellent follow up by the Hop2 staff.
They contacted me at once, 3 times, because we had some credit cards address issue.
All solved very fast.
Thks

Date of experience: October 15, 2016
Arizona
1 review
0 helpful votes
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Professional, helpful and quick
October 15, 2016

I appreciated their services,
Pretty much prompt follow up and professional.
I missed an important update, so the agent left a VM. So i returned the call and i was assisted promptly.
"
Couple days afterwards, the airlines changed the schedules of the flight so i was notified and the message was very clear- like no need to call back or so to inquire more information.
Very concise.

No wait time on the phone either- an agent picks up quickly.

Date of experience: October 15, 2016