Hop2
Questions & Answers

Here’s what buyers have asked with answers from Hop2 staff and previous consumers.

16
questions answered
0%
answered within 1 day
Answer:
Do NOT trust Hop2. These guys do not return refunds.
By TA H., over a year old

Answer:
Good day Udom, Regularly - yes, but you'd have to contact our customer care team either via phone or via the chat service on the website. Thank you/
By Abigail I., over a year old

Answer:
Good day, Linda. You shall be able to confirm your ticket on the airline's website, using the 6 character confirmation code. To keep in mind that when the ticket receipt was sent, you shall have gotten two of them: one for us, and the second for the airline. If that still doesn't work, please send me a message with your booking details, and I'll definitely help.
By Abigail I., over a year old

Answer:
Good day, Dorothee. Yes, in some cases the baggage policy can be different that one published on the airline website. Best thing to do is to contact our customer service reps with the booking code available. Thank you.
By Abigail I., over a year old

Answer:
Hop2 is NOT reliable. They will charge $200 fee even if AIRLINE cancels your flight. Stay Away!
By TA H., over a year old

Answer:
Good day, Eithne. It looks like the airlines are displaying some sort of fake availability currently. That is why the prices are not available for any of us or our competitors. I have sent to you the best options we have available. Please check your email
By Abigail I., over a year old

Answer:
Oh my God! I hope this site is not a scam. I must-read the reviews and I got nervous. O booked for a flight 2 hours ago and the payment was made but until now no ticket has been sent to me. How long will i wait for the electronic ticket? I received an email but when I viewed the baggage information I can't open it because it says 502 Bad Gateway. What does this mean? Can anyone answer this, please?
By MERILYN B., over a year old


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