Homeclick

Great prices. Placed my order and a few days later received my lamps in great shape. I will order again.

I couldn't find any 4-light fan fitters which I liked until I fortunately saw yours. It's perfect! Very easy to wire in to the ceiling fan and attached with ease to the existing brace.

Had an issue with two orders, Spencer at customer service did a great job of taking care of the problem.

My order shipped within 24 hours of placing the order and I received it in great condition. Will be back!

I had never even heard of this company & they charged me $24.98 that I can prove to them, but yet they refused to issue a refund. They have NO record of any order at all from me, but still won't issue a refund for the money they charged me. BAD BUSINESS PRACTICE!

I ordered double vanity and it arrived 3 weeks later (longer than it was advertized) and the top arrived shattered. I called customer service and it took them a few days to get the replacement approved and 1.5 week out, it's still processing. The agent was blaming the system for it and was saying "it takes time". I'm still waiting but definitely frustrating.

Update:
Finally got the replacement countertop and I was sent with the wrong part so I had to wait weeks again. I had to pay my contractor to keep on coming back. I don't know how they are still in business...

Item was well priced and sent in a reasonable amount of time, but in the wrong color. I called, took a photo of item as instructed, emailed the photo and was told it would go to Defects department. Then, nothing. I called again, and was finally sent the shipping label, so now I have to repackage it and take it to Fedex. Only after they received the item that THEY sent incorrectly will they reimburse. After reading many bad reviews and having this experience, I decided to cancel the request. Frankly, I don't trust that they'll get it to me. Lesson learned. Sometimes paying more is not a bad thing.

If I could give this site a negative review, I would. I have ordered 2 lamps 5 months ago and have not received the merchandise, they have taken the money out of my account the day after I ordered it. I have gotten 4 e-mails promising my merchandise at a later date and when that date nears I get another one pushing date further. 5 months! I would advise anyone to avoid this site. There are so many others out there. I will contact the BBB next.

My experience has been the same as many others here. I ordered 2 products. Unlike many others, I did receive them. I decided I wanted to return them. Homeclick touts their Free Return Policy. I contacted them twice via their website contact form. No response. I contacted them via email at their suggested "*******@homeclick.com" email address. Nothing. I have called them multiple times, at all times of day, on all days of the week, at all of which times the recordings on their number say they should be there, and tried to reach Customer Service, Sales, and Returns, and NO ONE EVER ANSWERS, IT'S ALWAYS A RECORDED RESPONSE. I would assume that means they're a bogus, rip-off operation. I will eat the cost of the products I ordered and stop wasting my time.

I submitted my order early in July and was told the product was backordered and would arrive in August. I was willing to wait because the product looked beautiful and it seemed to be the only one online that would fit my space. My ship date was changed 6 times. I finally asked to cancel my order and receive a refund on Oct 24th, but the customer service representative stopped responding even though I was initially polite about it. I followed up a few days later, and then a few days after that submitted an inquiry through their website. In the past, all inquiries and responses were quick - they were quick to inform me (when I asked) that my order was delayed again. They asked if I wanted a refund and when I said yes, they just stopped responding. I just submitted a complaint with the BBB and I really hope I can just get my money back. Do not shop here! Ive been out $3000 since July and have little hope of getting it back at this point, unless my credit card company will refund me, or the BBB pulls through. Now Im going to have to save up again because I still need a bathroom vanity and wasted 5 months and $3000 at HomeClick.

Literally just got off the phone with these scam artists. Order a $1,200 mirror that was supposed to be shipped out a week later (7/11). I then receive an email aa week later saying the item won't ship until 8/7. So, I wait the 5 weeks with no update. I can on 8/7 (the day it was supposed to ship) to deal with a super rude woman that tells me my card wasn't charged and they sent my numerous emails about it.

Well, I'm STARING at my online statement and I clearly see the charge of $1,200 on my card. Nope, she says. That's just a pending charge but she can cancel the entire order, no problem. Yeah, no problem for you maybe. Huge problem for me that has been waiting for the mirror for over a month.

After dealing with the super rude woman who kept overtalking me, I didn't trust her information and asked for the manager to ensure it was accurate. Of course it wasn't! He tells me it didn't charge my card, then after much arguing, it did charge my card (duh!) and that it already has tracking... I tell him I'm done with them. Had I not asked for the manager I would have never known anything.

Still waiting for the refund. Unbelievably rude customer service. I will never buy anything from them again.