Homeclick Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the quality of products, competitive pricing, and prompt delivery. Many reviews highlight effective customer service experiences, particularly in handling defective items and providing assistance. However, there are notable concerns regarding inconsistent communication, particularly around shipping delays and the return process, which some customers found cumbersome. Overall, while the company excels in product selection and customer satisfaction, improvements in communication and streamlined return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy website. Easy return (I ordered wrong bike part, and they took it back no problems). Processing and shipment time reasonable.
Very easy to order and they have great customer service. I will totally use them again. Great business as it should be!
I had never even heard of this company & they charged me $24.98 that I can prove to them, but yet they refused to issue a refund. They have NO record of any order at all from me, but still won't issue a refund for the money they charged me. BAD BUSINESS PRACTICE!
Great price and look...
But the opening size does not work for me.
Will need to return.
Quick delivery and nothing was broken. Very well packed.
Good prices, very good quality thicker and stronger than expected.
Very pleased, this was the first time purchasing from this site. Item good quality, very sturdy looking. Small crack in a portion of glass on the fixture but it was at the very top and underneath a metal ring when assembled, so we didn't even bother to call for replacing or adjustment. I'd buy from here again.
I need a replacement. I liked the website. I love that I found this item in stock. It appeared to be packaged very well. But it's damaged/defective
Larger than I expected. I would have liked a photo showing it's size in comparison with flowers in it or next to books or something else.
So far so good, we'll see when it's delivered
We had a wonderful experience our kitchen design and installation. Ms Nisa was competent and very patient in her explanations, designing and supervision of our project. We completely recommend Nisa and her technical team and wish them luck for all their future projects.
Great prices. Placed my order and a few days later received my lamps in great shape. I will order again.
Great prices easy ordering and free shipping
The painting is very nice however the frame it's not really would and more of our composite plastic.
Excellent Price for the lamps. Less than anywhere else! Great Buy!
Excellent Price for the lamps. Less than anywhere else! Great Buy!
Purchased two Uttermost lamps for guest room! Easy to order! Arrived quickly! Looks great!
Only issue is small imperfection on one lamp... top is not centered on base.
I couldn't find any 4-light fan fitters which I liked until I fortunately saw yours. It's perfect! Very easy to wire in to the ceiling fan and attached with ease to the existing brace.
I was very satisfied with my shopping experience. The website was easy to navigate, the product was exactly what I was looking for, and price was great. I received the lights quickly but have not installed yet.
Ordered pendant lights and their site had no problem printing a label with Fed X issuing a tracking number charging my credit card and no product when promised. They do not return emails and when I got someone on the phone no apology just a ridiculous explanation that they did not have a delivery address. When I questioned how impossible the explanation then they said they did not have the correct zip code. INCREDIBLE!
I order a chair from them. The price was 1/2 of other places. It came package unbelievable. Need help to unpack. Chair is beautiful, and instead of paying 1200 dollars I got it for 650. I will be buying from them again
My experience has been the same as many others here. I ordered 2 products. Unlike many others, I did receive them. I decided I wanted to return them. Homeclick touts their Free Return Policy. I contacted them twice via their website contact form. No response. I contacted them via email at their suggested "*******@homeclick.com" email address. Nothing. I have called them multiple times, at all times of day, on all days of the week, at all of which times the recordings on their number say they should be there, and tried to reach Customer Service, Sales, and Returns, and NO ONE EVER ANSWERS, IT'S ALWAYS A RECORDED RESPONSE. I would assume that means they're a bogus, rip-off operation. I will eat the cost of the products I ordered and stop wasting my time.
Don't use this website. You will never get what you ordered and there is no customer service. I tried 10+ times to contact them via email but there was no response. This site is bogus
From the business
HomeClick is an online shopping store offering all the best brands for home decor, furniture, lighting products you need to outfit your home improvement.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had an easy ordering experience and that our customer service met your expectations. We're dedicated to providing a seamless shopping experience and excellent service to our customers. If you ever need assistance or have any questions, please don't hesitate to reach out. Looking forward to your next visit!