Home Cinema Center

Shopping on HomeCinemaCenter is so easy. The lay out of the pages is well done. Descriptions of merchandise are generally perfectly detailed. I can easily go in and out of product descriptions without having to go back to the beginning as what happens with some sites. The site format or functionality changes occasionally but it is always a great update. One of the few "marketing" e-mails that I receive that I actuality look on a regular basis. Last Item I received was a sofa set.

Delivered in just a week and it is very comfortable. Loving it!

Took only 2 weeks for delivery and the price was worth it. Also want to especially thank Shawn from the customer service department, who was so helpful in keeping me updated on my order.

Really appreciated it, Shawn!

I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. I can tell you about their costumes service as well.: The have been extremely helpful from product questions, order placement, and shipment inquiry. Excellent online store.

I ordered Coaster bar stools, adjustable. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap.

Have had compliments on how attractive the chairs are. It took about a week to deliver. Two chairs came together and the next day the other two came. They had 2 tracking numbers since chairs shipped from 2 of their warehouses. Awesome delivery crew and customer service was A+

We ordered our furniture in early December, before hand i called to make sure everything was in stock because we didn't want to have to wait. I understood it would take 5-8 weeks for delivery. After 5 weeks I called for an update and the informed me that pieces of my furniture where on back order. It has now been 3 1/2 months and we are STILL waiting on delivery. We have to call for updates and they still don't provide specifics, no apologies, it is absolutely ridiculous.

So Home cinema center obviously is a one man business. He is by far the rudest most unprofessional individual I've ever dealt with. Have called numerous times to figure out what the status of my order is for him to get an attitude and say they would call me back with an update. Weeks later, no call, no couch and he just hangs up on you. ZERO STARS! Can't even figure out how to cancel my order because he just hangs up on me. $4,000 sectional.

The Website said that my order would be shipped in two days. I went to check a couple of days later and it said it was going to be shipped out three months later. I called them and the customer service person hung up on me three times. It is the same man that answers every time. Every time I ask him for information or to speak to someone else, he tells me to email and hangs up. I emailed twice and nobody answered. I am trying to cancel my order but can't! Don't use this website! I'm going to file a complaint against them and will dispute it with my credit card. I bought almost $3000 with of stuff from them!

I purchased a new media center set from HCC. The quality and pricing was amazing. I saved a little more than $1000 from what my local furniture store offered on the same pieces. The delivery took just 2 weeks and the delivery crew was outstanding. Could not have been a better experience.

Michael was the rep that was helping me and kept communicating regularly with updates. He did a great job to keep me up to date!

I have ordered Living room sofa set and they never shipped to my address, even though they confirmed they already shipped with tacking number which never works on carriers site. They used fraudulent shipping info where the tracking number not recognizes by the carrier company Site and customer service center. When I called Home-cinema -center to know about the order status they just hang up the phone and avoid my caller I'd afterwords. They just cheated on me and I am sure there are many victim like me falling on same trap by this fraud company,

If you use these guys, beware that they may not have the item in stock and you may run in circles to get your money back or your product. Their web site does not disclose items that are now available or on back order. When I called to inquire about an item, the rep was very rude and hung up on me before I was finished with my inquiry. Sad business practice.

The process for ordering was very simple. We could find everything we were looking for in simple organization. Placed the order (on the weekend) and immediately received confirmation. Next business day received a Thank you email, informing of a tracking details for the order with carrier and phone numbers to call to schedule. Jessica as well as everyone I communicated with were very quick to respond.

Pieces were delivered by a very professional delivery service who took great care in every step and the furniture looks beautiful. Will definitely look to order again in the future.

I ordered a living room set from HomeCinemaCenter. I found the one that I really like so i called the them. Spoke with a very helpful service agent and she answered all my questions and was extremely nice. I placed the order and a couple days later received a call from the delivery company asking what day would be best to drop it off.We selected a day and sure enough, they showed up on time. Unwrapped the couch and brought it in. They even set it up for me. I would definitely recommended HomeCinemaCenter to anyone!

I have nothing but positive praise for this company, their practices, and prices. I have placed two orders with them. I will soon be placing a third order and will continue to make this company my first go to when shopping for furniture.

Amy, the sales Manager, and my sales representative Amanda are wonderful. Amy went above and beyond. She had answers to all my questions, kept me informed on my order status, and was quick to respond to my emails. She's the ideal example of top notch customer service.

The delivery teams that assembled and moved the furniture into my rooms were great as well. They were courteous, quick, and made sure I was happy with all aspects of the delivery!

This company or its representative is horrible. I'd just mad a purchase less than an hour ago. I thought I was purchasing a piece of a sectional. It did not specify on the site. When I called to inquire and found out that I actually purchased a photograph I asked to cancel the order. Why in the hell would I buy a photo for $80 bucks? A photo of a couch! Needles to say when I asked for a refund I was hung up on. Continued to call and had my calls ignored. Then after calling several time, (wait for it)... They blocked my number. How effing rude and unprofessional? This company has NOT heard the last of me. Customer sucks $#*!!