Home Cinema Center

I have been searching all over the internet to finish our new bedroom collection but went through several different vendors trying to purchase the Magnolia Manor King
Bedroom set. Rachel at HomeCinemaCenter was quick with email communication with any questions I had.

At first I thought it would take several months to recieve my order due to backorder from the manufacturer, but luckily a week later, HCC had contacted me saying my order had arrived at the local delivery warehouse.
The delivery men were wonderful and put my bed together! Took nearly an hour and a half for them to do it (thank goodness I didn't have to!)

Will definitely purchase from this company again. THANK YOU

I had found the bedroom set I wanted. I called a local furniture store who was advertising it on their website. They informed me that the set was discounted through the company and could no longer be received. But I had my heart set on it... I googled the bedroom set and homecinemacenter popped up. I wasn't sure what to expect ordering furniture online but it was super easy and convenient. On their website, they have step-by-step track and when to expect it.

Youll also get a call from the shipping company to set up a time convenient for you to bring your furniture. They also have someone come in and set your furniture up for you so its hassle free. If I had any problems or questions a HCC representative was able to help. I will be doing business in the future with them. I'm now customer for life

I ordered a sectional on 5/10/2021 canceled on 5/11/2021, received an email almost 30 days later the sectional is being shipped? I called and emailed HCC and explained I cancelled the order and they claimed they never received my email and charged my credit card $1097. 00 for a sectional I did not receive, nor could they provide me with tracking information the sectional was alleged shipped. I'm currently working with my credit card company to get the charge reversed. However buyer beware please review their BBB file, prior to purchasing. The man that answers the phone is extremely rude! This is unfortunate a company is scamming hard-working people!

I Bought a Power Recliner and Power Sofa with headrest set. I saw it on a local store and with HCC and it ended being 60% off the store price and it included free shipping and installation, 5 years extended warranty. It came on time and as expected in terms of quality and everything.

The entire family loves the set and its soo... comfortable.

Nothing but thanks to HCC. Good price, good shipping and great quality.

Surfing the internet looking for a sofa set that I admired at HCC, as I was adding to my cart the 3pcs I wanted, I did not see all of them in the cart, so I called their customer service dept. and got this wonderful person named Christine that help me with my purchase ensuring that I was getting everything that I ordered.

Christine's customer service attitude was very professional and superfast in assisting. Everything arrived perfectly and my family and I are very happy with our purchase.

DO NOT PURCHASE FROM THIS COMPANY! I was told my bedroom set would be delivered in 4-6 business days. It has been 3 weeks and it is still not here. They never have any idea where your shipment is. It is up to you to call multiple shipping companies to track it down. Now they tell me next week some time. I doubt it since they have already told me this several times. Shipping company told me I would need to have people at the house to unload the semi! WTF? I am not unloading a semi. Their site says delivery into garage with free lift gate service. I say again, DO NOT USE THIS COMPANY to save a few dollars.

I wish I could give them ZERO stars! The worse company EVER! Placed an order back in March called in April I gave them the order number and I was told someone will call me within 48 hours nobody called back so I decided to call back AGAIN... they told me the furniture is backorder till June... i was like ok... then, called back two days ago. Similar situation... gave them my order# and was told - someone will reach out to you within 48 hours... nobobody called... I called today guy asked me about order number I told him I called two days ago and I just need to get the update now. He was so rude. I told him I would like to cancer my order. He just said. Your order was cancelled and he hang up on me! I was checking the status week ago and it looks like it was cancelled back then and nobody informed me about it. NEVER BUY FROM THIS COMPANY! EVER!

They had LITTLE KNOWLEDGE about the product but decided to trust them and order anyway. When I got my item, it was SEVERELY DAMAGED. I called places all around the city and even in different states and no one could fix or would even work on the damaged piece. I called home cinema center and was told I COULD NOT RECEIVE A REFUND! Even though I did every thing the website says to do, such as call with in 48 hours, write on the delivery receipt "boxed damaged" etc. I was LIED TO TWICE! SHIPPING said it would take 7-10 business days... IT DOESN'T. IT LIES and when you contact them to find out where your item its, NO one RESPONDS. I had to get an ATTORNEY involved to straighten things out.

My order faster than expected, was packaged safely so that there were no concerns about damages, and the product was exactly what I was expecting to receive.

I shopped for furniture in stores and found nothing and then I found the site for HomeCinemaCenter and they had what I wanted but I was Leary of ordering something site unseen but it was so worth it.

I ordered this Catnapper living room set and HCC keep me updated every step of the way, it was a quick and pleasant experience and I would recommend HCC to anyone. I love my sofa set. The delivery guys were also very friendly and helpful.

Thank you!