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Home Cinema Center

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Romania
1 review
0 helpful votes
Follow Jaclyn C.
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Love It!
October 9, 2019

I ordered the Morgan creek entertainment center and table set. It was super easy ordering, amazing price, quality is great and super fast shipping. My entire family is thrilled
With the new look of our family room. I will definitely order again.

Date of experience: October 9, 2019
North Carolina
1 review
0 helpful votes
Follow Kelly M.
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From the first contact with the sales Department through multiple exchanges with Kelly, the service was outstanding. There was no delay with delivery and they were quick with any questions I had on upgrading us to platinum white glove delivery.

We also had many questions about the dining room set and they were very quick with all of the answers. They provided us with beautiful, high quality furniture at a great price and exceptional service. We could not be more thrilled

Date of experience: April 17, 2021
Netherlands
1 review
1 helpful vote
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Excellent
July 19, 2018

This is one of the best sites around for home furnishings. Beautifully put together. Quality and savings are outstanding. The shipping is very fast. I also like the way the site works and especially with all of the finance options thru paypal and bread financing. It is very streamlined and much easier. I ordered a living room sectional with a finance option thru Bread.

The rate was great and furniture was delivered in less than 1 week. Quality and comfort are amazing!

Date of experience: July 18, 2018
Romania
1 review
0 helpful votes
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Fast delivery!
March 25, 2018

I ordered a queen size platform bedroom set from homecinemacenter with a tufted head board. The shipment came within a few days. The bed was easy to assemble and great quality. This will be a bed that lasts years and years.

Couldnt be happier with my affordable purchase. And very quick delivery. Thank you!

Date of experience: March 24, 2018
North Carolina
1 review
3 helpful votes
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I recently purchased a bed and nightstand. Great quality and excellent price. Amanda was outstanding with her communication at every step.

Everything arrived ahead of schedule and was exactly as promised. I highly recommend.

Date of experience: November 23, 2023
Virginia
2 reviews
8 helpful votes
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I bought a sectional thru this company. Never had something this big delivered in the mail before. It came really well packaged, looks incredible in my room, and had great communication start to finish with the order process. I'll be coming back to finish the rest of my family room now.

Date of experience: October 12, 2011
Virginia
1 review
0 helpful votes
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On time Delivery with Impeccable Servicde
April 18, 2023

HCC offers the best deals in home furnishings. My furniture arrived in perfect condition and approximately within the scheduled delivery time frame.

Delivery/White Glove team members were kind, professional and respectful. I highly recommend HCC for any customer in search of the best quality furniture for a true value. Thank you!

Date of experience: April 18, 2023
Netherlands
1 review
0 helpful votes
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Great Purchase
February 12, 2018

We found the Home Cinema Center website after looking elsewhere. I must say, homecinemacenter.com has won us over! The ease of the purchase, financing, and delivery was exceptional. The price of our furniture piece was very fair and a great deal! I would recommend homecinemacenter to anyone looking for new furniture.

Date of experience: February 12, 2018
Tennessee
1 review
5 helpful votes
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I ordered over $3,000 worth of product and they have sent me a tracking number that a week after receiving it, still doesn't work. I called the delivery company, and they said they haven't delivered anything for this company in a year and had nothing in their system to be picked up from them. I then called Home Cinema Center and a condescending jerk answered the phone and refused to give me any information, but instead talked to me like I was in the wrong for following up on $3,000 worth of items that I cannot track or even confirm if/when it will ever be trackable or arrive to me. He insisted that it was simply delayed, but would give me no further information. When I asked to cancel it, he said they would charge me shipping and restocking despite the fact that he had just admitted that shipping had been delayed.

Date of experience: April 29, 2020
Texas
1 review
0 helpful votes
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This was a very easy procedure for ordering from HomeCinemaCenter. I was a bit nervous at first reading all of the fine print but everything went very well. I received an email asking if they could deliver on a specific date. I let them know that I would be home most of the day they wanted to deliver except for a couple of hours in the middle of the day, She said they could set us up for the first delivery period which was 7:30-9:30. She said we might get a phone call saying they were on their way.

I do really like the piece of furniture and I will order from HomeCInemaCenter again. The piece arrived with no defects and the delivery men were as professional as they could be.

Date of experience: August 22, 2019
New York
1 review
2 helpful votes
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Beautiful Furniture
November 11, 2023

I was looking for a particular bedroom set and although other furniture stores carried it, I got the best deal all around with HCC. From the order process, proactive communications every step of the way, and their delivery with white glove service was absolutely fantastic.

I ordered my bedroom set early because this high end set would take while and I was told it would be closer to the end of the range of time they gave. Most importantly, I saved a great deal by purchasing from HCC. Really pleased and highly recommend HCC for all your furniture needs.

Date of experience: November 11, 2023
Netherlands
1 review
1 helpful vote
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Highly recommend!
November 25, 2020

Ordered a dining table set from HomeCInemaCenter, and was pleased with the level of communication letting me know when to expect the item to ship from the manufacturer. It arrived on time, and in perfect condition. Highly recommend!

Date of experience: November 25, 2020
Netherlands
1 review
0 helpful votes
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Ordering was very easy thru HomeCinemaCenter and delivery was sooner than I expected! The delivery service was Excellent as well! Called to schedule a day that would work, called 30 minutes before and set it all up for me! Couch is very comfy and we love the color!

Date of experience: August 30, 2019
Netherlands
1 review
1 helpful vote
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I called to get some information and actually talked to a real person! Linda was very helpful with all my questions. She said I will be able to keep my new bedroom set on hold until I move into my new house. That was a big relief for me! Sure enough everything was delivered on the date I requested and its beautiful. Thank you for your help with my new house and furnishing it.

Date of experience: March 18, 2021
MD
1 review
0 helpful votes
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Excellent Quality
December 14, 2018

My dining room set was just delivered from homecinemacenter and it is beautiful. Ariana was great - she placed the order for me and was able to apply the black Friday discount even though I was a few days late ordering. The delivery crew brought everything is, set it up and took out the trash. Quality service, products and a+ customer service!

Date of experience: December 13, 2018
Massachusetts
3 reviews
0 helpful votes
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Best experience ever!
November 1, 2015

Best experience ever! Scheduling and delivery notifications came frequently (and appreciated), driver was "AWESOME" as is the loveseat. I unpacked it by myself within 10 minutes. Will be buying more soon!

Date of experience: November 1, 2015
New York
1 review
0 helpful votes
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Looked@ a console table on the site. Knew I wanted to put some AD/VD equipment on the lower shelf, but not sure if could support the weight. Called C. S. and asked if they knew. Nice lady said she didn't know but would check with mfg. 5 or so minutes on hold, she got the answer. Placed order arrived a day passed expected delivery date - 8 days instead of 7... Seriously, this is so not an issue. But there was an essential part missing as per diagram, for assembly. BF was assembling, as that's what good BF's do. Called Sunday(yes C. S. is there in Sunday), had the missed part FedEx'd in my hand on Tuesday.
Very happy camper here. :)

Date of experience: May 29, 2014
Luxembourg
1 review
5 helpful votes
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Very detailed information provided on HomeCinemaCenter. Excellent selection of furniture with savings, compared to other major retailers.

Extended warranty offers are cheaper than most by far. Second time buying from HCCC. First experience was excellent. Great customer service. Both time shipping was very quick and arrived beautifully.

Date of experience: October 8, 2020
Switzerland
1 review
15 helpful votes
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Beautiful Sofa Set
December 22, 2020

This wood accent sofa set from HomeCInemaCenter exceeded our expectation since we ordered in online without looking at it. It is better then the pictures they had shown and the quality is really good. The neutral color would match almost any decor and if you add throw pillows on it becomes like a show piece. The high back matches the height of my sofas so everything seems uniform height in the room. I would highly recommend buying this company

They ship direct and very fast. They also offered a better price and definitely better sales and customer service. It took ashley 2 days just to return my call and during that time I had already purchased the same furniture for better price and it was already shipped by the time ashley sales dept called me back.:-). Great experience buying from HCC and will buy again from them in future.

Date of experience: December 21, 2020
Sweden
0 reviews
0 helpful votes
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Excellent Delivery
June 27, 2022

The Magnolia Manor desk and matching file cabinet are excellent quality. They are exactly what I was looking for. Very easy to move around... I didn't even need my husband's help ;) They fit perfect in our modern farmhouse home. I love the rustic/chic style. The shipping was incredibly fast! I received them
Way sooner than I was expecting especially right now with so many things on back orders! Thank you, HCC!

Date of experience: June 27, 2022

Overview

Home Cinema Center has a rating of 4.5 stars from 769 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Home Cinema Center most frequently mention customer service, white glove and perfect condition. Home Cinema Center ranks 4th among Furniture sites.

service
319
value
305
shipping
307
returns
242
quality
291
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