HomeAdvisor (Powered by Angi)Reviews 2,163

Home Advisor should be sued for this business model. My 20 yr. Old put all of her savings up to find a way to make money during the Covid-19, she started just a week ago, and discovered very quickly that what she had already paid and invested was in vein. The worst part about it, is that she called to speak with a retention specialist -these are the guys that claim to be able to assist with cancelling the account, but are actually here to negotiate these absurd lead fees they charge their home advisors for bad leads. I work from home and saw how hard she worked her leads to get a gig. Of the 21 leads she sent, she made $62 on one job to cut the lawn, need I mention the job was 30 mins away, when all was said and done Home Advisor charged her more than 50% for the lead and her hard work, time, gas. The retention specialist offered to cut her now $840 balance of the bad leads they sent her, the caveat here is that she had to remain with Home Advisor and they would in turn work to help her get better leads. This is a SCAM, 100% percent. This is a straight up money pit, don't waste your time or hard earned saving trying to the right thing, companies like Home Advisor are here to make money, at the expense of the advisor for no-end leads.

We were with HomeAdvisor Pro for close to 8 months. We left them today. They cost us, a very small beginning company, nearly $2000 in leads. We maybe got 2 or 3 decent jobs with them through that entire period. We also came to find out that they were pulling money from our account weekly instead of monthly (as they told us in the beginning) with no notification. They were also charging us $750 a month for leads as opposed to the $350 we agreed. We paid $738 in leads in the month a June, got maybe made $300 from jobs from them that month. BS. Every rep tells you something different and it's just one issue after another. If they can charge you more, they will with any chance they get. Don't do it.

Home advisor takes money from you even if you do not take the leads. You close your business due to the Corona virus and they continue to charge your account even after you cancel your account. They give you a credit to keep you with them but actually never let you use the credit. They charge your account, put you in collections then refuse to help you with charges that THEY say you accrued even if you close your business. Contractors BEWARE! It is a scam!

Paid in good faith for a repair... that part went smoothly

Took days to be contacted, never could actually talk to anyone. Called several times only for the system to hang up on me after approximately 20 minutes each time.

The contractor never showed up and never called which I can prove via my phone and cameras.

They are trying to say they did. Their lies versus my technology... They will not talk to me or refund my money.

It is a SCAM!

Upon my cancelation of my account, i had to call back a number of times because my account was still being charged after my cancelation. Originally someone did say they would have a refund issued but after a week there was another charge to my account from home advisor. When i called i asked for a manager, i was passed to a supervisor named Amanda who said these are legit charges that where accepted before my cancelation and she would not be issuing me a refund. I asked Amanda how i can talk to a manager, Amanda instructed me to call back and op into a line to speak to a manager. I called back and there was no option to speak to a manager. I ended up on the phone with another supervisor named Mike who refused to listen to my request of speaking to a manager. Mike was relentless pushing his help. After Mike wasted my time for 20 minutes Mike said all he had to do was send an email to a manager and a manager would be in touch with me within 48 hours... its been 2 weeks! Mike threatened if i dispute my account through my bank it would put my home advisor account in collections. This is the absolute worst customer service i have ever experienced! I have yet to hear from any manager or any rep from home advisor. I would not recommend them if my friend's dog needed a bath.

I've always tried to get an estimate for a job before I hire anyone to do a job for me. I Get three then choose the one that is best for me in price and ability to do the job and credentials. This company only sends one company. The contractor is usually pushy wanting to come do the job not do a w we uslifying estimate. I think this is wrong. The contractor gets upset if I don't hire them because they get charged for getting me as a lead I'm sick of the mentality that I the consumer have an obligation to hire whoever is sent. I will do it the old fashioned way... and find my own comps without going through this company or any company that is set up to find a contractor For consumers.

Home advisor has been stealing money after I have canceled there service. They offered me a promotion of a $1,000 worth of leads for $100. That is a scam. They charge you for leads that you don't even want. I called furious after they billed my card without my permission for an additional $200. I called and canceled and demanding my money back. Nothing. They claim to record calls but can seem to find anyone who can review them. I was lied to and had my hard earned money stolen. After all this of not using them and canceling them I woke up this morning to them stealing $200 more dollars. I demand my money back. This is unethical and pure stealing. I have to cancel my debit card because these thieves are stealing all of my small businesses money. They won't call me back and refuse to remove my card from being charged without my permission. They don't help small contractors they plain steal from people and find loopholes once you put your credit card information in file to continue to steal. This picture shows we canceled and every Friday they continue to steal money after I was already stolen from. Do not use them you will regret it. They will try and take every penny. So much for your help Josh Lent. We appreciate you canceling our account and continuing to steal our money. We are in a world wide crisis and after my wife was lied and misled she was verbally abused. I bet those recorded calls will never be found.

A glass shower door was stuck and I hired Home adviser to repair and adjust. They got the door working within a few minutes and said everything was fine. This was a rental property that was in the process of being sold and therefore unoccupied. Two weeks later the new owners moved in and went to take a shower and closed the door and the glass fell out and crashed onto the vanity and shattered into a number of pieces. The owner received cuts on his feet getting out of the shower. That is not the worst part. Try contacting home adviser, There is no phone number listed and they don't appear to want to respond to e-mails. They don't appear to be very trustworthy. I would be very cautious as to what you want them to repair or install.

HomeAdvisor recommendation of Leak Greek Roof - ended in a disaster. Leak Geek left my windows, window screen and sidewalk filthy. Leak Geek dump the chemical mixture on my grass and now I have a large dead spot.