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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Easy and fast process. Numerous candidates responded immediately.
This was a very positive and professional experience!
Someone called and checked to see if we still needed help and we did. Soon after a contactor called. They came over and started the very next day after contacting them. Super easy to understand and make plans with the contractor.
He arrived on time. We walked to back of yard. Looking under deck. Then walk to other side of deck. He found dead cat within 15 minutes.
He asked if I wanted him buried. I said yes. Dug a large hole, put cat in plastic bag in hole, covered him. RIP Big Fluff.
I was looking for someone to repair my garage door and I used Angie's List. Somehow my information went to your company. Nevertheless, I was pleased with responses I needed.
The experience was Great, fast and met my cost expectations
I found a pro I was very happy with and wuold use it again but would prefer to be able to stipulate how I want to be contacted-
Completely remodeled the bath. Tear out all old plumbing: shower, toilet, sink. Replaced tile floor removed wall paper new drywall new vanity, new lighting. Closed up a window. Added exhaust fan and new lighting fixtures.
I received nothing but the best experience with Home Advisory and the contractor I hired. I will continue to use this service, very reliable, great contractors, and you won't be disappointed.
He was very pleasant. Problems finding the house did not stop him from returning later.
Was easy and ended up being pleased with the outcome
Excellent Excellent professional and prompt service. I would recommend!
I used the phone book first, but went to HomeAdvisor because it was more specific and detailed. The reviews are helpful. The choice of plumber was excellent and I am very pleased with their work.
Homeadviser is great they have performed the contractor pre-review. Also venting the contractor and verification of the business/licensing. Nice service.
The service was very good. As stated, I found the service that I needed.
Our rep was friendly and very helpful. He ensured we had the bids we needed to get the job done.
Entirely happy with asphalt patch of my sidewalk. Only drawback was that I didn't realize I had to provide the asphalt.
That information should be provided ahead of time.
This is the first time we needed to find someone to winterize a sprinkler system and this was going to be expensive vs. general, family handyman but I was satisfied with the cost and felt easier knowing a professional got the job done and if by some chance there would be an issue in the spring, we are covered. A very good experience overall starting with a phone call and ending with a technician that was very friendly and explained things to my Dad's caregiver.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...