HomeAdvisor (Powered by Angi)
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HomeAdvisor (Powered by Angi)Reviews 2,163

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
636
value
557
shipping
136
returns
176
quality
505
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California
1 review
0 helpful votes
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Easy to find good contractor's
November 19, 2020

A good source of quality contractors. There were a good amount of contractors to choose from.

Date of experience: November 19, 2020
Florida
1 review
0 helpful votes
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Standing ovation
November 19, 2020

Got 3 company I called set up date for estimate, review them made my choice. That simple

Date of experience: November 19, 2020
Texas
1 review
0 helpful votes
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Customer Service
November 19, 2020

Once I had finished submitting my request for help, I received a phone call within minutes. Thank you for assisting us.

Date of experience: November 19, 2020
Colorado
1 review
0 helpful votes
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Very "user friendly" indeed.
November 19, 2020

I submitted my requirement, in this case mounting a supplied satellite dish and its protective cover atop our camper, I had a couple of recommendations but either the price or time frame was unsuitable for our needs. Ken was just terrific with his knowledge and expertise, and the end cost was about half of the other quotes.

Date of experience: November 19, 2020
California
2 reviews
0 helpful votes
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Tree Trimming The Easy Way
November 19, 2020

Overall a happy experience and very easy. We were contacted quickly and that made the job happen.

Date of experience: November 19, 2020
New York
1 review
0 helpful votes
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Repair Sliding
November 19, 2020

Home Advisor was very responsive. Was contacted by various companies and am satisfied with the one I chose.

Date of experience: November 19, 2020
New Jersey
1 review
0 helpful votes
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Easy Use Experience
November 19, 2020

Homeadvisor got me in touch with a energy audit pro within minutes of submitting my request. It was easy, quick, and met my needs.

Date of experience: November 19, 2020
New Jersey
1 review
0 helpful votes
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New Water Heater Needed
November 19, 2020

Very pleasant- went and got a few quotes from a few different sources and found the right guy at the right price. He was professional and did the installation next day, he was on time for his appointment and completed the job within the time projection given.

Date of experience: November 19, 2020
New Hampshire
1 review
0 helpful votes
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Very convenient
November 18, 2020

I needed help a single woman homeowner. I called them and someone was here within minutes

Date of experience: November 18, 2020
Texas
1 review
0 helpful votes
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Locked down
November 18, 2020

Awesome, this guy was very professional
And very quick.

Date of experience: November 18, 2020
California
1 review
0 helpful votes
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Great
November 18, 2020

They got a company within a day or so, and I would recommend them to anyone that needs outside work done, we have had sev
Eral people tell us how good our new driveway looks,

Date of experience: November 18, 2020
Kentucky
1 review
0 helpful votes
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I posted my project and they recommended two contractors. I contacted both and neither responded. I doubt I will used HA again. My previous experience was good.

Date of experience: November 18, 2020
New York
1 review
0 helpful votes
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Excellent efficient tree removal service. I will recommend to any potential customers.

Date of experience: November 18, 2020
North Carolina
1 review
0 helpful votes
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Great Connections
November 17, 2020

Refreshing. I really loved Karen's sensitivity in cleaning around my terminally ill husband. She used noise free cleaning and less fragrances.

Date of experience: November 17, 2020
Washington
1 review
0 helpful votes
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Damn Robots
December 17, 2020

Too many responses from robots or people asking the same information zip already gave home advisor and promising to get back later. They did hook me up with an excellent local business though.

Date of experience: November 17, 2020
Georgia
1 review
0 helpful votes
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Great job
November 17, 2020

We have used Home Advisor for other projects and were never disappointed. Feel safe with using their companies.

Date of experience: November 17, 2020
Florida
1 review
0 helpful votes
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A Good Business Idea
December 17, 2020

HomeAdvisor is a good business idea, however, once you provide your name, address and contact information, the calls from prospective contractors begin immediately and the vendors aren't always as professional as I would prefer. When I was in need of paint professionals, I received calls from HomeAdvisor paint vendors who questioned me about the urgency of my project, promised to call back, and didn't. When I was in need of pressure washing services, I received an immediate call from a guy in Georgia who pulled up my home on Google Maps and began to quote prices to me based on what he saw on Google Maps. He estimated that my project would cost $1,000. The contractor I eventually hired through HomeAdvisor did the work for half of that estimate. The home repair industry is obviously unregulated. It would be helpful if HomeAdvisor provided the consumer with more up front information about the vendors in their database and the screening and background checks that were done before accepting them.

Date of experience: November 17, 2020
Texas
2 reviews
0 helpful votes
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My go-to for home projects
November 17, 2020

I have used Home Advisors for three home projects recently; electrical, painting and appliance repair. All the contractors were timely, polite and completed the job professionally.

Date of experience: November 17, 2020
Nevada
1 review
0 helpful votes
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I will definitely call Murat again!
November 17, 2020

Murat was on time which i appreciated and he did a good job and he got it done in a timely manner.

Date of experience: November 17, 2020
Texas
1 review
0 helpful votes
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Great experience
November 16, 2020

I had very good experience and would use again, highly recommend.

Date of experience: November 16, 2020

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+369