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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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A good source of quality contractors. There were a good amount of contractors to choose from.
Got 3 company I called set up date for estimate, review them made my choice. That simple
Once I had finished submitting my request for help, I received a phone call within minutes. Thank you for assisting us.
I submitted my requirement, in this case mounting a supplied satellite dish and its protective cover atop our camper, I had a couple of recommendations but either the price or time frame was unsuitable for our needs. Ken was just terrific with his knowledge and expertise, and the end cost was about half of the other quotes.
Overall a happy experience and very easy. We were contacted quickly and that made the job happen.
Home Advisor was very responsive. Was contacted by various companies and am satisfied with the one I chose.
Homeadvisor got me in touch with a energy audit pro within minutes of submitting my request. It was easy, quick, and met my needs.
Very pleasant- went and got a few quotes from a few different sources and found the right guy at the right price. He was professional and did the installation next day, he was on time for his appointment and completed the job within the time projection given.
I needed help a single woman homeowner. I called them and someone was here within minutes
They got a company within a day or so, and I would recommend them to anyone that needs outside work done, we have had sev
Eral people tell us how good our new driveway looks,
I posted my project and they recommended two contractors. I contacted both and neither responded. I doubt I will used HA again. My previous experience was good.
Excellent efficient tree removal service. I will recommend to any potential customers.
Refreshing. I really loved Karen's sensitivity in cleaning around my terminally ill husband. She used noise free cleaning and less fragrances.
Too many responses from robots or people asking the same information zip already gave home advisor and promising to get back later. They did hook me up with an excellent local business though.
HomeAdvisor is a good business idea, however, once you provide your name, address and contact information, the calls from prospective contractors begin immediately and the vendors aren't always as professional as I would prefer. When I was in need of paint professionals, I received calls from HomeAdvisor paint vendors who questioned me about the urgency of my project, promised to call back, and didn't. When I was in need of pressure washing services, I received an immediate call from a guy in Georgia who pulled up my home on Google Maps and began to quote prices to me based on what he saw on Google Maps. He estimated that my project would cost $1,000. The contractor I eventually hired through HomeAdvisor did the work for half of that estimate. The home repair industry is obviously unregulated. It would be helpful if HomeAdvisor provided the consumer with more up front information about the vendors in their database and the screening and background checks that were done before accepting them.
I have used Home Advisors for three home projects recently; electrical, painting and appliance repair. All the contractors were timely, polite and completed the job professionally.
Murat was on time which i appreciated and he did a good job and he got it done in a timely manner.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...