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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Fast. Easy to access. Easy to navigate. Convenient. Efficient.
Great experience; received great references and the final project turned out great.
Installation of my built in oven was flawless. Thanks Home Advisor for helping me find a handyman for the job.
Multiple tree limbs were broken in a storm that left thousands of downed trees in my community, making it very difficult to find help to manage my broken limbs that were threatening my fence. The tree trimming company's were 3-6 weeks out. Stohel's Handyman service sent me someone the next day and within a short time the problem was managed
I received quick response for job I requested and they were professional who completed the job in a timely manner I was satisfied with there work
Very reliable. Easy to work with. Professional. Pleasure to work with.
Great site. Information is well organized. Reviews are so helpful. I was able to hire and have my project done. Very satisfying to have a site that present information and trades to find help.
Thanks HomeAdvisor for helping me find a great contractor to help me with my various projects.
Homeadvisor did not properly match appropriate contractors to my work request. Several contractors contacted me but were unable or not equipped to perform work requested. I don't think it's appropriate for homeadvisor to charge contractors for incorrect referrals. Don't send me tree removal services when I don't have a tree to be removed. I was fortunate to find one contractor to take my job after getting six incorrect referrals.
I wouldn't have had any idea of where to start to get this project off the ground without Home Advisor. I received almost immediate follow up from a representative who matched companies to my request. They contacted the companies who, in turn, contacted me in a short time. Some companies could not do the job that I was asking for but that was clear during the call. No wasted appointments.
Went online to Home Advisor app and filled out questionnaire for the job that needed done (less that a minute) and clicked done and immediately received Kyle's power washing service number. Called and set up appointment to come to the house for an estimate the next day. The price was very reasonable so I hired him on the spot. He did a fabulous job, and showed up on time. Home Advisor really came through for me on this job!
I had been looking for a plumber that would show up, and put in a new shower. Couldn't find anyone, until I found Home Advisor
Ricardo does amazing work. Hire him. You won't regret it. Super professional, super nice, super personable, extremely friendly. GREAT WORK!
Very good work would recommend them anytime. One time clean up as they go no paint anywhere but on the baseboard. Very friendly
We needed someone to build a small apartment in our lower level for my elderly parents. We put our information/need on Home Advisors. That very same day I got a call back, had builder come out, talked to him telling him what we needed done. About a week later he gave us a bid and we ended up hiring him. Very pleased with the bid and outcome of our apartment.
I quickly received calls and emails from Irrigation companies.
They are a rip off with No customer help or No contractor help it's all about ripping people off for money and not doing anything to begin.
They are serious about ripping off contractors and taking money they're not even supposed to take and no refunds whatsoever they will hang up the phone and customer service will not call back. The worst experience ever and 30 years of construction.
I have used HomeAdvisor for many types of projects and would give the contractors I found a good grade overall.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...