Please don't deal with the company they are a scam. I order a shirt for husband and it was to small so I needed a larger size. They email me stated that I can keep the item and they will give me 20% on my next order why would I want that and why would I order from then again. I ask for the paper work to return the item they email and stated that something is something wrong with my email but yet I got that email. I had to call my credit card holder to get results. Please don't order from them, please.
Dear Barba P.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced. Newchic is a reliable company. Usually the tag size of the product fits the country size, following the size chart/guide in the product details page. In your case, please keep in touch with the after-sale customer service via this link https://www.newchic.com/fr/Contact-Us-hc10.html We will offer you a reasonable solution based on the return and refund policy, which you can find on the product details page and the help center. ( https://www.newchic.com/help_center selected Return & Refund). Thanks in advance.
Best regards,
Newchic team