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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Good over all but I did not like the extra and hidden charges it was confusing
It was very hard to get it right the doors were on unlevel ground to be straight zimmer Carpentry did a great job.
I received the name of a great local contractor to replace my old fence.
So professional and unbelievably quick, other tree services said 3 to 4 weeks or 12 weeks or more, no way the dead tree was dangerous and limbs were falling, my son missed a dead limb 15'long by 10"in diameter. I got the estimate on 11/6/20 and they were here on 11/11/20, they worked in the rain and it was amazing it took 2 hours for a large dead maple tree to be cut to the ground and cleaned up.The crew was professional and kind.
Very pleased. Received 3 contractors and found the one I used.
I recently purchased a home and needed a reputable electrician to update the service panel prior to my moving in. I performed a web search and HomeAdvisor came up so I thought I'd give a try. I found several willing to quote my needs but many never got back to me. I week later I made my selection and as scheduled the work was completed. I would recommend Home Advisor to others. But I would suggest Home Advisor come up with grading for contractor responses and follow up.
Great! Ladies were very sweet & hard workers! I will recommend them to anyone who needs a reliable cleaning service!
I have found reputable companies and people when I use Home Advisor. I'm so glad that they have taken the time to put together the best of the best so that we don't have to.
Great! Completely neat, high quality well done. Great price. Done in an extremely timely manner.
It has been excellent. Reco. Menfations have led to 2 excellent referrals one for a bath and kitchen remodel and one for a removal of an appliance. The remodels were done with excellent craftsmanship.
The representative phoned immediately to get more information of my project in order to make the appropriate companies' info available to me. He was very attentive and personable.
We had trouble finding a specialist, and HA provided 2 resources. Ivy's was excellent!
Excellent Choice & Help of finding the right company for the job
Quick and easy. Many replies. Home advisor is a very good tool to find pros to start your projects.
Some of the verbiage was hard to understand; especially, for first time users!
Had the dryer duct cleaned. Team did a quick cleaning. No mess left.
I had a problem with a light fixture and they gave me a few names, both were responsive. The first one who came over fixed the problem in under an hour.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...