HomeAdvisor (Powered by Angi)Reviews 8,482

Extremely annoying, dishonest, and disrespectful telemarketers. They won't stop contacting me. HomeAdvisor has called me over 60 times. My phone that they keep calling is a personal phone - not a business phone - and is on the National Do Not Call list. I've asked them multiple times to not contact me ever again and to place me on their do-not-call list. According to the FTC, I am owed $40,000 per each call so that is $2,400,000 that HomeAdvisor owes me. When is HomeAdvisor going to pay up?!

I decided to give Home Advisor a try for a tv installation project that I needed help with. They paired me with a few different contractors, two of which seemed to not understand the specifics of my request, which were 1. Mounting tv on brick fireplace, and 2. Need for mounting hardware, and 3. Concealing cables. I spoke to one contractor which was a big box service, and their quote for the job was way over what I was expecting. The other 2 contractors, both of which would only communicate via text, seemed to not understand the details of the job, nor would give me an estimate as to what I was going to pay. One contractor even mentioned that he was going to have to pick up the correct bolts to complete the job, and suggested that I give him a tip.? WTF? I ended up cancelling two appointments as a result of the communication with both of these contractors and hired someone else myself. The following day, I noticed that there were 2 charges on my account 1. For services (not performed) and 2. A cancellation fee. I did get both of these reversed, but of course it takes time for the charged to be refunded, which is fine, but charging me for something that was never performed seems ridiculous. I HIGHLY RECOMMEND AVOIDING THIS COMPANY AT ALL COSTS!

Thieves! Last month spent $2880. 00 on 16 leads which we tried calling to get credits. We had people calling for storm damage who already knew which contractor they wanted they just needed additional quotes for insurance. We have also had false leads that say they need 10+ windows when they only needed 2, also TONS of no call backs or cancellations. Previously was told we could get credits after they "investigate" now the person is saying no credits because we cancelled our account this week after spending OVER $10,000.00 (!) in the last 6 months. Reported to BBB! This place needs to get SHUT DOWN!

I have had 2 shocking experiences with Home Adviser. I tried to leave negative reviews detailing my experience. I've had no issues posting positive reviews in the past, for services I have hired through the site. They will not allow me to leave a negative review, they allow positive reviews only. Will never use their site again, knowing the review system is rigged. Their positive site reviews certainly influenced me to hire these particular contractors. This is unethical, deceptive behavior. The plumbers I hired for a $6500 job demanded payment prior to job completion, hounded me daily and refused to complete the job until full payment was made. Once payment was made, they left without completing the job. I hired them in the past for small jobs without issues and left several 5 star reviews for this company, who I realize were buttering me up for a large job. I never obtained the camera proof that there was even an issue, as promised by the contractor, who refuses to answer his phone since being paid. Can't even remove the positive reviews I left for this company previously. This is the base of my brand new toilet! I'd post a video if I could, to demonstrate how the toilet bounces up and down. This is not to mention the shady floor contractors they sent my way. Will never use Home Adviser again. They have cost me thousands and still refuse to publish my honest negative reviews, only the positive reviews. Oh, and avoid L&B Plumbing and ALD flooring, both based in Nashville TN. Neither of these Home Adviser approved companies will honor their word once they have your money.

This company charges to send you an email for a lead and charge you based on what the job might be... it doesnt say what you will be charged... my husband signed up thinking he could trial the service before agreeing and was then sent 5 emails over 2 days which they are charging $611 for. These leads did not lead to jobs at all. They are tire Kickers... we wanted to cancel the day after signing up... a Saturday and because they aren't open Saturday we couldn't and they proceeded to send us emails. Charging over $100 an email... SCAM STAY FAR AWAY... I INTEND TI LODGE A COMPLAINT WITH BBB... if anyone else has had a similar experience I would love to join forces... these people ate taking advantage of hard working trades people.

I signed up with them so they can help advertise my company. I was very unclear of what they were charging me to sign up until it was too late. I called to cancel due to all the confusion since the beginning, and due to the fact I wasn't receiving any calls that were referred by them! They said I would have to talk with them over the phone to cancel and not live chat, and I never heard from them. But they suddenly decided to cancel my account and keep the money anyways, and hold
On to it Incase they ever heard back from me? After a week or so of not hearing back from them they stated that seems how it's been over a certain amount of time since my accounts been cancelled that they will only refund the partial amount. The best part is that they promise they sent me a lead, that I never received, but took money out of my account anyways! "Bill" stated that it doesn't matter if you do the job or not, they will still charge you for it. This company is a SCAM! STAY AWAY!

I used homeadvior twice. Once for roof fix and for painting my house. I found a 5 star roofer to fix the roof they did well so I posted a good review. Good right? Wrong. Then contacted a 5 star painter to paint my house. The painter was a young inexperince guy who uses people who has idea what they are doing. They painted over peeling paint, left edges unpainted, put cement on walls leaving ruff ugly texture spots. Tried to post a negative review and homeadvisor.com refused to post it. They said something like "the review did not adhear to their rules" Its my review I didnt say anything nasty just my experience above. Anyway gave them a second chance. Contacted the same roofer to replace the roof and it was an absolute nightmare months longer than told to complete, roof left open rained in house, inside collapsed, rain leaked where no leak before and lots of stain damage. Was told they would fix and they didn't. In the end roofer tried to make me pay 3k more and didn't tell me about price change until complete. I had to threaten a them with a lawyer. I went back to homeadvisor.com they AGAIN refused to post my negative review. I used angeelist to find a window replacement company and they delivered what I expected. I'm not one of those jerks that find fault in everything. I actually have a lot of patience. God knows. Trust me don't use homeadvisor.com looks like they fake the quality of the companies listed by only posted positive review.

While I'm not sure it's all Home Advisor's fault, their 3rd party contractor service provider called "HANDY" is a TOTAL SHAM and SCAM. But as long as HomeAdvisor is allowing "HANDY" to work under HomeAdvisor's umbrella, HomeAdvisor is culpable.

As a first time user of HomeAdvisor, I scheduled my lawn service through "HANDY", which FORCES you to PAY UP FRONT after selecting date, time and number of hours for the appointment.

Contractor (Handy refers to them as "Pros") never showed or contacted me.

I immediately reached out to "HANDY" and was told they could NOT refund me but that a credit would be placed on my HANDY account - AND- my 30% first-time user discount would NOT be honored for the "rescheduled" appt.

They also told me that the contractor that missed the appt would not be allowed to accept any other job requests I would make, -but- he was eligible to accept other jobs. Either this contractor is reliable OR HE IS NOT.

I called and made it very clear I wanted my $$$ RETURNED to my original form of payment within 48 hours (they wanted two weeks to get back to me) or I would pursue this vigorously; that was not an idle threat.

At the end of my 40 min call with HomeAdvisors, my $$ were refunded to my credit card.

"HANDY" is a total SHAM. STAY AWAY!

We had a 100' block walk knocked down in a storm. I contacted Home Advisers on line... 4days later, was contacted by HA, and the up selling began before even looking at the job... was told a "Home Advisers Pro", named would contact me within the hour... 5 hours later I called back and was able to speak to John, we told me he would be on my property within the hour... 3 hours later, no call, no show. I called him again, this time he asked for pictures of the damage and that he would provide me with a email to send the pics. That was 2 days ago and still no contact from John, or Home Advisers. I wouldn' t recommend this company to provide any type of service, including wiping my $#*! if I had no arms. There is not a rating on their scale for -5, but there should be.