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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I had a full furnace replacement. The job was quick, clean and professional.
Wonderful experience with Harrys Landscaping. He offered a fair price and was so very through in completing the job. This business is my go to for all my yard work from now on.
Pleasant, courteous and quick with 1 years guarantee
I filled out the info on the Angi app and it said there was an error and to try again later. Evidently it actually worked because I started receiving messages almost immediately. I called the Angi representative the next morning to see how the 20% off worked and she told me that it didn't work with any of the vendors that they referred. The same thing happened last spring when I had some landscaping done. Only one of the landscaping vendors actually had the proper licenses with the state and county so that is the one that I chose. The whole experience has been quite aggravating. I would not recommend the "Angi Key service for $29.99" and will not be renewing.
I have been wanting to get some estimates on getting a bathroom expanded. I have been an Angie's list subscriber for over ten years. I filled out the form to get some estimates and than the emails and phone calls started. I had 24 phone call in one afternoon. Many of the providers calling me only did shower replacements. When I told them what I wanted done they told me they didn't do it and HomeAdvisor just sent out a form that said, bathroom work. Two weeks later and I am still getting call and emails! I assume HomeAdvisor sold my info. Using old Angie's list, I could pick and choose who I wanted to call. This new system is a waste of everyone's time and energy.
Good experience with getting the right person for my project.
Superior in all respects. I would go through the same process. Once I put my information in to Home Advisor I almost immediatly received calls to provide estimates for the job.
The pressure these reviews put on the service provider is unrealistic and unfair. I am not a fan of "reviewing" everything that I do. Sometimes a service is just a good, workmanlike job and to overstate how wonderful it is is silly.
But, if I don't do that, then the business owner is hurt. However, if I give the business owner super high marks, it misleads future customers. Furthermore, Angi is really interested in ME, not the service provider. Angi wants to monetize my email address.
I'm on to you Angi. Thanks for the referrals, but no thanks for the stupid review requirement.
Constant nuisance calls and messages. I just got lucky that a contractor saw the entry and called me directly
Did not remove all the roots, which I paid $550. Extra, Total job was $1750.00
Did a poor job of leveling the dirt, spread the dirt on top of rock garden, and now I have hired a
Gardner for $550.00. To clean up there mess.
Took out four stumps. No problems.job took about an hour.
I had call very soon.they got me to the right people fast.
First time user. Have nothing to compare to. I missed HomeAdvisor's call numerous times. I guess they were trying to find out if I was contacted by the contractors. HomeAdvisor also emailed me with a lot of information on various services.
Gave me several professionals to choose from for the task I needed to have done.
Repair done quickly and professionally. Eddy was on time, cordial, and did the work quickly. He was polite and payment was done electronically which was convenient. Would recommend his services.
I was very pleased with overall experience
It was not difficult to find the pro that was right for me.
Through home advisory i was able to get a contractor to provide the service I needed. I didn't get call backs from other business.
Thomas always kept in touch, even before the project began. Overall, I am very pleased with my experience.
Excellent I will recommend them to everyone that I know. Great work
The Best experience I ever had in hiring a quality company that did all the work they promised and then some. They covered everything with tarps and paper.
Not a drip of paint on anything.Ten 's
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members