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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Exceptionally quick efficient and courteous gentleman did the job for me today.
The king company was on time and started directly to work, glad we choose them
Matt returned my phone call the same day I called and was able to come the next day. He was very friendly and professional and knowledgeable. We would use him again.
Had them come
Out and do my solar and alcoves from start to finish with clean install and abatement.
Three stars for helping me find a pro quickly and easily. Minus 2 stars for the over kill of nagging texts, emails, and even phone calls.
I was contacted by someone who has a screen porch business. I hired him. I received multiple other calls, each time stating I already has someone. Then I received a message that someone was coming to my house the next day. I told them I did not need their services as I already hired someone. Then I received a charge on my card of nearly $400 for a service that never happened, no one showed up.
Really awful experience with HomeAdvisor.
The person I hired, however, was GREAT.
I love this sight it was definitely good, I have used 2 companies through this sight already
I got more than I expected regarding garage door repair.
Job was fast. Needed that because of HOA
I was contacted quickly and the job was done the next day
The 1st night I called in to schedule an appointment, I was told there wasn't anything available until Wednesday morning. I explained that my water had been turned off because of the leak and my husband was in the hospital. The guy recheked his scheduling and said he could have someone out the next night at 7 pm. When I received the confirming email, it was confirming for December 11,2022@ 330 pm. The next morning I called, explained the error, and my situation then asked if they could please be here that evening and he said no. The guy I talked to the first time could not speak English and I couldn't hear in whatever language he was speaking. I had to have him repeat things several times and I picked up what I could. When I called the next morning, the person I spoke with said yes, I see your booking number…December 11,2022 at 330 pm. At that point I said cancel the appointment. I really didn't want to do that because the "Fixed pricing department" put in the info and the final cost was about $300 less than what I ended up paying. That is quite a jump in pricing especially since I am a key member, a disabled person, senior with a disabled husband currently in the hospital. I'm not trying to get sympathy from anyone reading this, I'm just telling you why I rated them the way I did and why I was so peeved about. Losing that extra discount.
The company I ended up going with was reliable. They were a little late but the owner is who picked up the job, he was friendly and professional and I will probably use him again. Because he is the owner he discounted the job as much as he could without just giving it to me and I appreciate what he did and the fact he explained it.
I'm sorry to say that I don't think Angi is as reliable as when it was Angies List. Their merger with Home Advisors wasn't the best move. I don't know whose best business practices they are using but they should dump them and create new ones.
Easy to use did not have to enroll. Received many calls and texts within minutes
Good, made it easy to find a contractor to perform the needed task.
Awesome trash removal experience! I would highly recommend them for their work and the price!
Contacted Angi, received the names of three landscapes, contacted the landscapers they each visited our property, discussed our ideas, drew up a plan and provided quotes. We made our decision at that time.
It was a pleasing experience. Very professional and helpful Glad I used this service.
My experience was great using HomeAdvisor(Powered by Angi). Whatever type of repairs you need for your home and you don't have a clue on who to call, HomeAdvisor(Angi)can recommend some great businesses.
I received fast suggestions from different companies to use and followings after this.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...