HomeAdvisor (Powered by Angi)
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HomeAdvisor (Powered by Angi)Reviews 8,480

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
636
value
557
shipping
136
returns
176
quality
505
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Indiana
1 review
0 helpful votes
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Hauling purchased couch
December 3, 2022

Exceptionally quick efficient and courteous gentleman did the job for me today.

Date of experience: December 3, 2022
Florida
1 review
0 helpful votes
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Great customer tree service
December 3, 2022

The king company was on time and started directly to work, glad we choose them

Date of experience: December 3, 2022
Massachusetts
1 review
0 helpful votes
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Good
December 2, 2022

Just to many phone calls from Angie's office asking in regards to job request back to back calls

Date of experience: December 2, 2022
California
1 review
0 helpful votes
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SURVEY
December 2, 2022

I had a great experience with homeadvisor. The survey was easy

Date of experience: December 2, 2022
Illinois
1 review
0 helpful votes
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Lamp post tepair
December 2, 2022

Matt returned my phone call the same day I called and was able to come the next day. He was very friendly and professional and knowledgeable. We would use him again.

Date of experience: December 2, 2022
Arizona
1 review
0 helpful votes
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Pigeon abatement
December 2, 2022

Had them come
Out and do my solar and alcoves from start to finish with clean install and abatement.

Date of experience: December 2, 2022
Alabama
1 review
0 helpful votes
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Overwhelmed by texts, emails, and calls
December 31, 2022

Three stars for helping me find a pro quickly and easily. Minus 2 stars for the over kill of nagging texts, emails, and even phone calls.

Date of experience: December 1, 2022
South Carolina
1 review
0 helpful votes
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Fraudulent charge
December 31, 2022

I was contacted by someone who has a screen porch business. I hired him. I received multiple other calls, each time stating I already has someone. Then I received a message that someone was coming to my house the next day. I told them I did not need their services as I already hired someone. Then I received a charge on my card of nearly $400 for a service that never happened, no one showed up.
Really awful experience with HomeAdvisor.

The person I hired, however, was GREAT.

Date of experience: December 1, 2022
Texas
1 review
0 helpful votes
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Wooden Flooring
December 1, 2022

I love this sight it was definitely good, I have used 2 companies through this sight already

Date of experience: December 1, 2022
New York
1 review
0 helpful votes
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I got more than I expected regarding garage door repair.

Date of experience: November 30, 2022
Florida
1 review
0 helpful votes
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Mold all gone
November 30, 2022

Job was fast. Needed that because of HOA
I was contacted quickly and the job was done the next day

Date of experience: November 30, 2022
California
2 reviews
0 helpful votes
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Poor communication skills
December 29, 2022

The 1st night I called in to schedule an appointment, I was told there wasn't anything available until Wednesday morning. I explained that my water had been turned off because of the leak and my husband was in the hospital. The guy recheked his scheduling and said he could have someone out the next night at 7 pm. When I received the confirming email, it was confirming for December 11,2022@ 330 pm. The next morning I called, explained the error, and my situation then asked if they could please be here that evening and he said no. The guy I talked to the first time could not speak English and I couldn't hear in whatever language he was speaking. I had to have him repeat things several times and I picked up what I could. When I called the next morning, the person I spoke with said yes, I see your booking number…December 11,2022 at 330 pm. At that point I said cancel the appointment. I really didn't want to do that because the "Fixed pricing department" put in the info and the final cost was about $300 less than what I ended up paying. That is quite a jump in pricing especially since I am a key member, a disabled person, senior with a disabled husband currently in the hospital. I'm not trying to get sympathy from anyone reading this, I'm just telling you why I rated them the way I did and why I was so peeved about. Losing that extra discount.
The company I ended up going with was reliable. They were a little late but the owner is who picked up the job, he was friendly and professional and I will probably use him again. Because he is the owner he discounted the job as much as he could without just giving it to me and I appreciate what he did and the fact he explained it.
I'm sorry to say that I don't think Angi is as reliable as when it was Angies List. Their merger with Home Advisors wasn't the best move. I don't know whose best business practices they are using but they should dump them and create new ones.

Date of experience: November 29, 2022
California
1 review
0 helpful votes
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First Time User
November 29, 2022

Easy to use did not have to enroll. Received many calls and texts within minutes

Date of experience: November 29, 2022
Michigan
1 review
0 helpful votes
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Paint job
November 29, 2022

Good, made it easy to find a contractor to perform the needed task.

Date of experience: November 29, 2022
Pennsylvania
1 review
0 helpful votes
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Awesome job - fast and perfect!
November 29, 2022

Awesome trash removal experience! I would highly recommend them for their work and the price!

Date of experience: November 29, 2022
Michigan
1 review
0 helpful votes
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Landscape
November 28, 2022

Contacted Angi, received the names of three landscapes, contacted the landscapers they each visited our property, discussed our ideas, drew up a plan and provided quotes. We made our decision at that time.

Date of experience: November 28, 2022
Washington
1 review
0 helpful votes
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Tree removal
November 28, 2022

It was a pleasing experience. Very professional and helpful Glad I used this service.

Date of experience: November 28, 2022
Washington
1 review
0 helpful votes
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Too many contractors calling!
December 28, 2022

Constant calls from many contractors for the project.

Date of experience: November 28, 2022
Louisiana
1 review
0 helpful votes
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Rate experience
November 28, 2022

My experience was great using HomeAdvisor(Powered by Angi). Whatever type of repairs you need for your home and you don't have a clue on who to call, HomeAdvisor(Angi)can recommend some great businesses.

Date of experience: November 28, 2022
Alabama
1 review
0 helpful votes
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Good experience
November 28, 2022

I received fast suggestions from different companies to use and followings after this.

Date of experience: November 28, 2022

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+369