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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I so appreciate having Home Advisor to recommend professionals to me. I have had only good experiences with them.
Shoes up exactly on time. Did an excellent job and cleaned up work area.
When I didn't hear from a vendor, most likely due to the location of my property, a reminder was sent and I had a top notch vendor respond (lucky for me).
Submitted request and had 2 estimates within days. Both professionals were extremely knowledgeable and willing to work on our project.
Contractor was on time, courteous, stuck to project at hand and completed. Left nothing behind but a "job well done".
Excellent by installer Sidney Janet. I was unhappy about the quoted cost but i needed the toilet, so I hired him. The price I paid was much more than quoted by Angi.
After several searches for a tree expert to save my tree Angi seemed like the only site with true Arborist's. Everyone else just wants to cut down your tree. It was after hours so they sent a text within 30 minutes that they would contact me the next morning. They came out by 1130 am and after examining all my trees he treated the affected trees the same time.
I have always had a pleasant experience. I have always received good quality people for my work.
Go to company for professional guidance.10,10,10,10,10,10,stars
I immediately had 5 vendors calling my cell phone. Was disruptive. Some persisted in trying to offer a better price after I already told them I had chosen one.
I got 3 calls within an hour of posting to come by for a quote
Excellent service;good prices. Friendly crew. Great finished fencing.
Wonderful, very professional yet friendly. Great workmanship.
They were on time and quoted us a fair amount. They were professional and we will use them again! Highly recommend!
Pleasant encounter with the crew. They were virtuous and friendly.
For two years I've had issues with some lights that I've ignored. It was a simple fix once I called PDI and had them check it. They were quick and thorough and saved me hundreds.
A corner cabinet and two small ceiling mounted cabinets had been removed from our kitchen in preparation for a total kitchen cabinet remodel. The wall and ceiling areas where the cabinets had been required drywall repair.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...