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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Great experience. Chose company with confidence. Several local companies to choose from.
The guys came out and cleaned both fireplaces and showed us how to operate them safely. They explained everything to us.
Gave options that gave me a working 35-year-old furnace in a couple of days.
Too many phone calls, texts and emails after initial reaching out. This is annoying.
No issues and found a Handyman very quickly. I would recommend this service.
Excellent contractors! They were able to get the jobs done quickly and efficiently.
He was quick. Even though he was cleaning a fireplace, he cleaned up so you didn't know he had even been here.
Plumbers dug up part of my sprinkler system while installing a new gas line. They tried but were unable to repair the problem. After three to four days of attempting to make the repair they turned it over to me to find someone. I called and Michael was out the same day and corrected the problem, was very efficient and I am completely satisfied with the results.
Good! Easy to work with, put down paper to protect wood floor entry and plastic to protect carpet on stairs. Men were competent and friendly and consistent workers.
Placed a request for someone to repair my binds and received a call from Blind Repair of Charlotte in less than 5 mins offering to come to my house in 2 days and for a reasonable rate. Mark did a fantastic job and guarantees his work for a year. Highly recommend Home Advisor and the service!
Marie and her partner did an excellent job. They were polite, thorough and quick
Chose from one of 3 local contractors. The contractor chosen replied immediately and was totally professional.
Several bids came in. We picked one and was very satisfied with him.
In cahoots with affirm to create fake loans and commit robbery of thousands! Services r never delivered but fake loans continue. Home advisor refuses to remove fake billing so affirm can collect fake loans from thousands. Affirm said pay the fake loan or I ruin ur credit. Home advisor ANGI said complain all u want. We cannot be shut down. They refused to remove the fake loan! Only suing in small claims to force remedy because the government offices is an 8 month complaint process. You will regret doing business at home advisor or affirm connected to home advisor!
Some vendors will rip you off and nothing they can do about it. Find your own vendor and you will feel better it this happens
Staff checked in to ensure we were able to contact pros.
The advisor listened, gathered precise information, and got me in touch with a contractor within minutes of first taking my call.
A little confusing at first, but overall fine. I would use you again.
I found SimplyPur through Angi's and I am very satisfied with the product and the work. I would highly recommend this company.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...