HomeAdvisor (Powered by Angi)
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HomeAdvisor (Powered by Angi)Reviews 8,480

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
636
value
557
shipping
136
returns
176
quality
505
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California
1 review
0 helpful votes
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Horrible
December 8, 2022

As a contractor, we gave them a try but got only horrible leads. Not worth the money for us. When we canceled the first time by phone, they "had no record of it" and kept charging us. They finally canceled it months later when we kept calling. No refunds. It's been a year later, I see they charged us a membership fee again. Called to confirm our membership has been canceled and they can't tell me why we got charged again. Frauds.

Date of experience: November 8, 2022
Florida
1 review
0 helpful votes
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Retiling
November 8, 2022

These gentlemen were prompt courteous and worked in perfect synchronicity with each other. They were very reasonably priced and did beautiful work. I would recommend them.

Date of experience: November 8, 2022
Washington
1 review
0 helpful votes
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Good resource
November 8, 2022

I had a hard time searching for someone to pour a concrete patio this late in the season, but Home Advisor found someone in less that an hour.

Date of experience: November 8, 2022
Alabama
1 review
0 helpful votes
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Fence
November 8, 2022

On time. Came when he said he would be here. Good job.

Date of experience: November 8, 2022
Pennsylvania
1 review
0 helpful votes
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Junk/large item removal
November 8, 2022

The company that responded was wonderful. The HomeAdvisor sent too many texts about confirming and reminding me about the appointment!

Date of experience: November 8, 2022
Ohio
1 review
0 helpful votes
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Home repair
November 7, 2022

Great experience
Very happy with the work that was done

Date of experience: November 7, 2022
Pennsylvania
1 review
0 helpful votes
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Post construction cleaning
November 7, 2022

Excellent job, professional in execution, prompt, friendly and thorough

Date of experience: November 7, 2022
Montana
1 review
0 helpful votes
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Tree Trim
November 7, 2022

Everyone associated with the project was courteous and used professional language at all times.

Date of experience: November 7, 2022
Missouri
1 review
0 helpful votes
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This service is not worth paying for. HomeAdvisor will do the same thing directly for free, Angi required a monthly subscription payment. When Angi's List restructured into Angi (aka HomeAdvisor) the value of the List vanished. It's very confusing to get calls and messages from HomeAdvisor when you signed up for Angi, nowhere does it explain this crossover. I couldn't use most of the services, and vendors offer the same or better discounts if you contract directly. The "20% off" appears to be either grossly misleading or an outright lie. The quote the "have Angi do it!" gave me was off by almost 7000$ - I'm SO GLAD I didn't sign up for that option! Steer clear, save your money.

Date of experience: November 7, 2022
Massachusetts
3 reviews
0 helpful votes
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Great response time
November 6, 2022

My gutter fell off after being pulled down by a vine. Called and he came the next day!

Date of experience: November 6, 2022
Washington
1 review
0 helpful votes
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Excellent resource
November 6, 2022

Needed roof repairs, Angi provided 3 companies. Acquired quotes, hired a roofer, worked out great. Thanks Angi for leading me to king roofing.

Date of experience: November 6, 2022
Utah
1 review
0 helpful votes
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Plumbing
November 5, 2022

Thorough, and kept in touch with me, great follow up.

Date of experience: November 5, 2022
Texas
1 review
0 helpful votes
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Those is a conflict of interest for Angie homeadvisor to promote contractors that do not perform. I learned this the hard way for a contractor that Angie gave 5 stars who was one of the worst contractors I dealt with "Top Pools" in Katy Texas. Its been over a month and still they haven't showed up. We purchased the pool pump and they have it but have not made am appointment that they did not cancel with excuses.

Excuse #1 rain forecast

Excuse # 2 forgot some tools

Evxcikuse # 3 office forgot to schedule

I wouldn't trust Angie homeadvisor ratings for top pool services

Research and use other ratings like sitejabber.com that are more authentic and fair unbiased and look out for the consumer

Date of experience: November 5, 2022
Florida
1 review
0 helpful votes
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Mailbox Replacement
November 5, 2022

Needed to replace my mailbox and needed a handyman.

Date of experience: November 5, 2022
New York
1 review
0 helpful votes
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Electric problems solved
November 5, 2022

Gave me a several contractors to choose from and was completely satisfied, even followed up with calls to see that everything was OK and if I needed something else!

Date of experience: November 5, 2022
New York
1 review
0 helpful votes
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The project is still incomplete and the job was started back some time in August 2022. Very disappointed with this service. A Matthew Fagant from Prestige unlimited contracting, llc. Mathew took this project and to date Nov. 5 2022 is incomplete.

Date of experience: November 5, 2022
New York
1 review
0 helpful votes
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No words they are just different than most contractors…

Date of experience: November 4, 2022
Oregon
1 review
0 helpful votes
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Angi? Not so sure...
November 4, 2022

Logged into Angi's to find a plumber to repair broken/missing bolts at base of toilet. Was given the name of Mr. Rooter Plumbing. The price quoted was approx. $198 by Angi. I was told they would call me between 9-11 AM the next Thursday. Angi's phoned me at least twice to verify that an appointment had been made and to make sure I'd be available Thursday morning. Around 1 PM that Thursday I called Mr. Rooter Plumbing and they told me they had nothing from Angi about a repair job for me. They said they could send a plumber out the next day anyway so I agreed to that. Friday morning they called and said due to an emergency they couldn't keep the appointment and rescheduled for the next Monday. That Monday Mr. Rooter showed up on time. The quote, however, $286 dollars, not the $198 quoted by Angi. At this point I agreed to their quote and they finished the job quickly. While I was happy to have the repair done in a timely fashion, I was left with the impression that Angi's really didn't figure into the project much at all and their price quote was basically worthless since Mr. Rooter claims to have not even been contacted by Angi's in the first place. They did at least give me a name of a local plumber which did get the job done, just not at Angi's quoted price. So I'm not all that sure that even the mere $9.95/year for Angi's is really even worth it.

Date of experience: November 4, 2022
Florida
1 review
0 helpful votes
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Work
November 4, 2022

This was an excellent experience, prompt knowledge and friendly service

Date of experience: November 4, 2022
Washington
1 review
0 helpful votes
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Roof cleaning
November 4, 2022

They were on time, efficient, and callled back to make sure I was happy with the work they did. 100% would recommend.

Date of experience: November 4, 2022

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
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