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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Was very pleased with landscaping company that was recommended. Was professional, punctual, and listened to my needs and made helpful recommendations.
Seamless... no problems what-do-ever... totally satisfied!
The contractor was GREAT.
But, the HomeAdvisor agent could benefit from some recurring training in customer service and politeness as well as honesty.
Home Adviser had a quick response. I got about 5-6 calls almost immediately
Too many things to fill out
I do like some of the professional suggestions.
I do like how quickly people get back to consumer.
I don't appreciate the new "packages" for membership.
This service has gotten very complex and makes the consumer feel like if one is not paying a membership then we are not getting your best recommendations. It is beginning to feel like a member's only club instead of what it originally was - a place to connect people to small businesses and to support the community.
I tried using the website to pay for the great job done by Legacy but after multiple trys, I had to use PayPal to get him paid.
Great experience and without any problems. I would not have any problems doing another project with them.
He is number one on time and the best cost and best job
Glad to have a new deck! My pro took my project to the end in 2 days! Thanks to Chris home repairs!
I will NEVER use Angi again. They harassed both me and my husband by calling 3 times, texted 8 times and emailing 4 times for a total of 15 times in less than a day. It's over kill and not necessary. I have blocked the different phone numbers, blocked emails, and blocked texts messages. Please do NOT CONTACT ME at anytime in the future.
Businesses were very responsive and contacted promptly
Great experience-we we're kept informed of every move they made and asked if we had any questions to please ask
Very good and reasonable and timely work. Professional service and mannerisms.
I put an inquiry in about needing a Stucco Company and within an hour I had a company call me scheduled an appointment to come out and look at the house for an estimate.
I was shopping for the installation of a glass sliding door for my shower. I found an affordable and good quality service through HomeAdvisor. Customer attention is excellent.
I was able to get the right company for the job. It was a very pleasurable experience.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members