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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Very satisfied with service and experience contractors provided for job needed
Did great got 3 bidders, and 2 bids. Work was satisfactory and completed
Everything was conducted via text with this company. I really wasn't used to that, however it was very convenient. I even chose the design closest to what I already had in my home. The price and quality of the work done was very satisfactory. Father and son team were very efficient and they were professional and cordial.
Excellent job very fairly priced very prompt would hire him again
Service well explained priced right
Congenial fast amazing
Survey is very well organized and very user friendly. It allowed to accurately review my completed fence project and to recommend Ergeon.
Needed someone to replace a couple of screens and request was easily done on website. Quick response from vendors.
Moses did a great job on numerous small projects. I am at fifty characters yet I don't know why that is a factor so I will just type and type
Great customer service helped us out quick. Excellent! Efficient.
They put me in contact with several and I picked one of them.
We referenced both HA and word-of-mouth with our plumber hire - he did a great job! Caution: HA overwhelms you with advertising once they get ahold of your e-mail; they need to back off a bit!
Paid $29.99 membership fee to sign up. Both projects I tried didn't work out. Both contractors gave fake low price to get an onsite opportunity, but when they came to my house, they both asked more, and literally said 'come on, do you really think the online price is reasonable'? I did fill in my project detail accurate online, and I did feel the price is surprisingly low, I thought I was gonna get a membership discount, it turned out to be a membership scam.
Angi's List suggested Mike Harper AC for my clothes dryer vent cleaning. Karimeen showed up at the scheduled time, was very professional, knowledgeable, polite and got to work quickly with cleaning my dryer vent! Thank You for such great service!
AD Seamless Guttering did a very thorough job. I highly recommend them.
I received Bob's call on October 17, and he came right over. I signed a contract that day. Job was completed October 25. I could not be happier with their work.
Angi's lead's and home advisor will take your money and send you a fake lead. When you call the lead right away, another contractor will have already secured the job
I contacted home adviser and within a week I had a quote from a professional that we went with because the quote was reasonable and no other quotes for needed.
Great! Was fast and easy to find a good electrician at a good price!
I like being able to use the site to find help but the all the sales pitches, calls and emails I get from Angi after-the-fact are very annoying, to the point where I hesitate to use the service anymore.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members