Holapick advertised a cotton blend, embroidered Mexican-style peasant top, and sent a top that was 100% polyester, with the fake embroidery merely printed on. It looked like something a clown would wear.
They knowingly send out fakes, and rake in the cash by not refunding either original shipping costs, nor providing return postage.
I found that customer service does respond, but only with form letters that don't address the issue. They stand firm in holding to their so-called policy, (even though they send total garbage) and that the item they sent is 100% is NOT the item advertised.
Don't waste your money. Don't buy from this scam company. Avoid Holapick like the plague.
Deserves zero stars.
Don't buy from this company! Horrible fabric and no sense sizes! Items don't look like advertised and the result is unsatisfactory!
The 4 pieces I bought are going to goodwill
I could never wear these ugly garments!
This is by far the WORST company I have ever dealt with. I have filed a complaint with the better business bureau and to this day 11 months later I have not received a refund from this company.I supplied my receipt and proof of return. I got an email last month saying they refunded me in August, my bank has no record of this refund, I am just out $79. An expensive lessen learned
What a disappointment! I bought 6 items and only 2 were true to size, only 3 were of good quality. They say money back guarantee but that is a lie. They kept denying refund or replacement because I couldn't find the "item #" on the very items they sent me! Do NOT buy from them… you will be disappointed. CBonilla
The clothing is absolutely junk of which I would never wear. I am immediately threw them in the trashcan. I wish I had read the reviews before I bought them. I learned inexpensive lesson, but I will be much more careful from now on. Someone has got to stop these crooks.
Made in china, very expensive for returns...
The clothes are not as in the photos, the cut of the clothes and the fabrics are different from the photos. The sizes are very small too...
It's a real scam...
This is not a trusted site, disappointment assured...
I ordered some clothes about one month ago and have not recieved them. They do not respond to my queries about the order and shipment details. The tracking no provided does not give details of the shipment.The service is bad!
The first order I placed with hola pick was perfect. Correct sizes, style & colors. Place a 2nd order and while i was waiting for that delivery I placed a 3rd order. Waited a long time finally packages started coming. Out of 12 tops I ordered 5 were correct. They others were all wrong. One top I never would have ordered it had spaghetti straps and all the tops I ordered were short or long sleeved. Some tops were duplicates of tops I already had. Customer service is a joke to send them a complaint you have to unscramble 5 letters-numbers they are impossible to figure out. I think on purpose no phone number to contact them. To send tops back I have to pay the postage to China. They hooked me on the 1st order, then 2nd & 3rd order threw a bunch of junk into packages & sent them to me. Charged my CC I am screwed. Please save your money. The tops advertised are beautiful too bad you can't get what you ordered.
If your thinking of ordering from this company please do NOT, I ordered 4 items 2 months ago never received them to this day! No refund nothing thay will send you a fake tracking number after that no emails replys nothing and they take your money
I can't believe this company is still scamming people nothing is being done.
The dress I bought is thinner than Tissue Paper. Threads at neckline and hemline. Straight to garbage. Jeans. Flowers ironed on down 1 leg. Edges lifting and filed over each other. Good to clean house in
If you read the other reviews, my experience matches all.
No customer service, product not as pictured, wrong size by 3 sizes, VERY poor quality, extremely poor representation of product sent.
This is the most fake and garbage clothing i have ever seen and the sizers are lies. You buy a 2xx and it cant fit a size 8. Cheep clothing fabric, no lining, man its just awful. I beg of any thinking of doing business with this company, please dont. You can search all you want but you cant find a return adress. Its all lies
The clothes are so cheap looking, material horrible too, sizing so off, and customer service is horrible. What more can you say. I learned my lesson from buying from them. Still don't have all the items. I would request refund but they won't get back to you.
I was very disappointed with my resent order of 5 clothing items. Their description did not match even the photos. Basically, their description of "elastic" means jersey material and textures are just printed on. Cheapest look. I will Not refer them to anyone nor purchase anything. I will not even attempt to return them as I can only imagine how complicated it will be. It was not from Europe, either.
This is not a good company. It took forever for my order to arrive, and when it finally all came the clothing was the poorest quality. I was not expecting much because it was so inexpensive, but this is seriously bad. One item looked totally used. It was navy and had white fuzz all over it. Another piece arrived and it was totally not what I ordered at all. There is absolutely no way to return these items. If I could give negative stars, I absolutely would. Please do not order from them
Worst online shopping I've ever experienced! Slow delivery, poor quality, very bad customer service, no way to return merchandise and I'm convinced they will never reimburse my credit card even if I found a label to return things. Clothing runs about five sizes smaller than normal. I got a size XXL women's pants that actually has a 12 inch waist! Not kidding. This company should not be in business!
Ordered $400 worth of clothing. After 3 months received 4 small pieces/ missing majority of order. Customer service stalled in responding. Finally reimbursed credit card for $30 which they stated was full credit. My advice is DO NOT ORDER/ extremely disappointing and frustrating.
Avoid this business! Total scam. Merchandise is clearly intentionally misrepresented on website (very different colors and COMPLETELY different (cheap) fabrics) and they literally make it impossible to return. 0% chance of satisfaction. Product took 2 months to come from deep in China (from tracking information) and all communication was with non-English speaking individuals (though it did occur to me that they might have been feigning ignorance of the language. Avoid at all costs. Should be negative star rating.
I foolishly placed two orders a couple days apart and paid for them through PayPal. The website pictures looked great. I received one order 4 weeks later. The other I never received shipment or tracking info and numerous emails to customer service have gone unanswered. The sizing guides they offer are all wrong! The clothes run Super Small and the material looks more like rag material than anything of serviceable quality. Such a disappointment!
Update 5 weeks later: After filing a dispute with PayPal my lost order just showed up with no explanation. While I appreciated getting it the quality was again a disappointment as stated above and I'm sure I would not have received it if I didn't file a refund request through PayPal. Again I say don't be foolish like me save your money!
I ordered nine iitems & every item is garbage. I feel like a fool thinking I could easily return for a refund. After reading the reviews there would have been NO order. Feel bad about contributing to landfill but even though I intend to give everything to charity I feel much if not all will be tossed into the trash.
Never again. Sticking with Amazon or local stores.
Answer: Don't know! Scary that a company wants to scam you but they would be soooo upset if someone did that to them!
Answer: Unfortunately you probably cannot. After my dealings with a company called Noracora, I have done some research. Seems these companies are poppong up on FB and other social media sites. They advertise very cute clothing for reasonable prices. Most of them are scams. They take your money and (if they send it at all) send you cheaply made pieces that barely resemble the pictures. Fraudulent customer service emails, extremely high shipping on returns and lies all around. My recommendation would be to contact your Paypal or credi card company to see if they can help. Sorry!
Answer: Try a company called SayHey in Hong Kong, they took the money from me under that name
Answer: You can only return by sending to China for between $60 - 80. You will not receive an exchange or a refund.
Holapick has a rating of 1.5 stars from 207 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Holapick most frequently mention customer service, credit card and full refund. Holapick ranks 1976th among Women's Clothing sites.
Hi Michael V.
Thanks for contacting us and sorry for keeping you waiting
My sincere apology for this situation. Could you please provide your order number to us, and we will check your order as soon as possible
Please feel free to let us know if you have any further questions.
Here is our email address:service@holapick.com