HebeosReviews 5,181

Great experience, dress came before it was scheduled to come and it is made beautifully

Great quality products and craftsmanship! Great customer service!

Great dress and great customer service. The dress arrived in the time expected and was beautiful and just as pictured. There was an accidental double order and customer service worked with is to get a refund for one of them.

My dress was absolutely perfect. Needed no alterations and arrived looking exactly like the photo. I'm obsessed with my dress. Totally perfect!

It would have been easier to talk to someone over the phone to get the measurements correct.

It was very easy to order and delivery was quick. 2 weeks

Very nice dress and it is exactly like the picture

Dress runs really small I have to order bigger size.

They were very good with responding to the emails that I sent. I was a little nervous about when the dress would come but it came at a decent time.

Perfect and easy to order from. No hassle and dress was perfect fit.

Overall great, didn't fit my waste too well but I'm bloated so it's ok.

Both dresses were beautiful. One was a bit see through and the other was fully lace and that was a bit deceiving from the photo online.

Every step was so easy and even though I got mine custom made it was perfect

Many options to choose from, simple check out. Beautiful dress.

Shipped all shoved in a bag and wrinkled. Not at all what I expected.

I was pleased with my order. The shipping was very fast, the dresses were very well made and looked pretty.

The dress was just like the picture and the sizing chart was spot on. The only reason why I did not give 5 stars is because it was shipped in a small envelope and the gown was very, very wrinkled.

Color is supposed to be white, yet it is lavender.

I ordered this one size bigger just in case it ran small and found that it actually is true to size. Just do the measurements as instructed on the website and place based on your size. You'll be very satisfied with the quality of the dress.

I've had an absolutely horrid experience with this company. I ordered a customized dress as I am 5'10 and cannot walk into any store and get a floor length dress that will actually hit the floor. I requested a shortened train to 10cm as I was going to a ball and did not want people stepping on my dress.

What I received a few days ago is a dress that had a huge gap at the small of the back where people could literally look down and see my butt. Also, the train… it was 15 INCHES, not 10 cm as ordered. Also, the let slit hit only 2-3 inches above my knee and not mid thigh as shown.

This company REFUSES to adhere to their own policy of a full refund for defective dresses. This dress cannot be used for its intended purposes without severe alterations which have cost me an additional $145 to fix what the company should have had correct the first time. I have requested at minimum for the alteration fees to be covered and they are only offering me 40% of the dress cost $58.40, which doesn't even cover the $145 fees I've had to incur. This company even sent me a picture of my dress measured at the waist and it was my HIP MEASUREMENTS…not my actual waist measurements of 28". I couldn't return it for an 80%(!) refund because I needed the dress for the ball this weekend and could not have had another dress made in time.

I'm out $321 when the dress was $176. I didn't want to spend over $200 for a dress. This has been absolutely horrible, do not buy from this company, they do not stand behind their company or product.