Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
This was my first time using this site and I was uneasy. A friend of mine referred me to the site and everything worked out well. Very pleased.
This is the first purchase I have made from this site. It came in as expected and the product was good. Good price too.
My dress arrived burnt dont do business with this site, they still havent fixed the issue so my wedding is cancelled
I received it when it said I was going to but the dress itself was quite off from the picture.
Fast ordering process. Received quickly. We had one issue due to my error but it was quickly resolved.
Be prepared to receive a dress that is somewhat different than the one you ordered. Have a backup on standby. The return process is very difficult. When you try to return, they will go back and forth with you about how you "ordered the wrong size". This is what happens when you ordered from these types of sites. They attempt to make replicas of popular dress styles that often don't turn out right.
The dress is think material and is already falling apart.
I like the availability to buy swatches to actually see the color.I also really like the unique style of the dress, it was really hard to find.
The photo makes the top part of the dress appear more structured than it actually is. It almost looks like there is boning in it, but it is all just a stretchy velvet fabric with no real structure or shape to it like the picture.
I was very please with thhe fit of the dress I was so worried that I would have to send it back and it would not fit right. Thank-You. Also it came much sooner than I expected too.
It was easy to shop, the dresses look good. The dress looks good on my daughter
Shipping on time,that very important?
Dress look beautiful,
The dress fit terrible. The color didn't match the picture. Junk material that was uncomfortable. Then wouldn't let me return the dress.
The sizing runs small. The dress did not fit my hips or waist. You should order at least two sizes up.
Colors are not the same as pictured. Very off. Shipping is very expensive and they just stuff it in a bag and ship it. Looked at the return policy and it's definitely not worth sending back.
I had a very difficult time returning the dresses, I emailed help several times and did not get any response.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.