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HebeosReviews 5,173

3.6

From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
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Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,850
This company does not typically respond to reviews

Instant Feedback

11,293 reviews
Ohio
1 review
0 helpful votes
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Prom dresa
April 2, 2023

Niece wanted prom dress, price was in the price range we were looking for,, dress is really pretty. Shopping was easy, received in a timely manner.

Date of experience: April 2, 2023
Massachusetts
1 review
0 helpful votes
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Do not buy from here
May 2, 2023

I was so excited for the dress i ordered but when it got here it was absolutely not what i ordered at all. Not the same color, nor style. I do not recommend this place to anyone. No returns so now i just wasted $170 and there's nothing i can do about it.

Date of experience: April 2, 2023
GB
1 review
0 helpful votes
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Really happy
April 2, 2023

Fast delivery stunning dress and not too expensive

Date of experience: April 2, 2023
Washington
1 review
0 helpful votes
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Easy
April 1, 2023

I was hesitant with ordering online from an unknown site, but the dress is great and the shipping process was smooth

Date of experience: April 1, 2023
Florida
2 reviews
0 helpful votes
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Dress
April 1, 2023

Did not have issues dress arrive on time for the occasion.

Date of experience: April 1, 2023
Minnesota
1 review
0 helpful votes
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Review of purchase
April 1, 2023

Great! The ordering process was easy. I will recommend this website to others.

Date of experience: April 1, 2023
Louisiana
1 review
0 helpful votes
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Love this
April 1, 2023

It was amazing to find all these amazing dresses for a cheap price

Date of experience: April 1, 2023
North Carolina
1 review
0 helpful votes
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The mother of the bride
April 1, 2023

The experience was excellent. The dress is beautifully made.

Date of experience: April 1, 2023
Delaware
1 review
0 helpful votes
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Review 3/31/23
April 1, 2023

Customer service was great help, dress was beautiful and exactly as shown.

Date of experience: April 1, 2023
New York
1 review
0 helpful votes
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MOB Gown
April 1, 2023

From the start the whole process of ordering was simple. Only 4 weeks to complete delivery which I think is very fair. I emailed them in between and was answered very quickly. Gown was made nice. If I need to return, I hope that will not be difficult. We will see. But Im sure it is going to go well.

Date of experience: April 1, 2023
North Carolina
1 review
0 helpful votes
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Great experience
April 1, 2023

This dress was just what I needed. I looked amazing on my wedding we day!

Sizing was accurate. The skirt wasn't as full as the picture so I added a tulle petticoat from Amazon and cut a slit in it: https://a.co/d/3hXpxGX

Shipping: I ordered on 1/8 and received 1/24
Sizing: I ordered a 2 and only had to get the bust and waist taken in a little bc I'm tiny. I'm 5'6", 118 lbs. Bust 31". Waist 25"
Quality: I was amazed at how well the dress was made. It looks exactly like the picture but I got the pure white color.

Date of experience: April 1, 2023
Ohio
1 review
0 helpful votes
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Awesome Product
April 1, 2023

Dresses are beautiful... everyone looked beautiful

Date of experience: April 1, 2023
Louisiana
1 review
0 helpful votes
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Swatch
April 30, 2023

The swatch is a good size and the fabric is beautiful

Date of experience: March 31, 2023
Virginia
1 review
0 helpful votes
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Perfect!
March 31, 2023

It was wonderful and seamless. I entered some measurements for a custom dress, they emailed me for more information and the dress fit her perfectly. Definitely buy from this site!

Date of experience: March 31, 2023
Arizona
1 review
0 helpful votes
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50th wedding anniversary
March 31, 2023

Very easy and fast, my questions were answered promptly.

Date of experience: March 31, 2023
Tennessee
1 review
0 helpful votes
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Returning Dress
March 31, 2023

The service was excellent! My emails were responded to very quickly, offering me the best help. Also, the dress was shipped extremely fast. It was shocking for me to see how face a prom dress arrived at my door.

Date of experience: March 31, 2023
Vermont
1 review
0 helpful votes
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Size and quality
April 30, 2023

Dress does not fit and trying to find how to return. Material feels cheap to me.

Date of experience: March 31, 2023
Illinois
1 review
0 helpful votes
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They cant keep getting away with this! This scam site needs to be reported to the Federal Trade Commission, to Google and to Microsoft! Also report them to Instagram and any of their other social media accounts. They are a shameful fake company that preys on women and mothers looking to buy their daughters one of the most important items of their teenage lives. They are scammers and send low quality cheap trash and don't give refunds as promised on their site, they give you this insane run around and TRY to make it impossible, but don't give up. Please get online and warn as many people as you can about Hebeos!

Date of experience: March 31, 2023
North Carolina
1 review
0 helpful votes
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Prom Dress
March 31, 2023

Great value, a beautiful dress and arrived on time!

Date of experience: March 31, 2023
Michigan
1 review
0 helpful votes
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Smooth
March 31, 2023

Everything was smooth with ordering just not the product I wanted

Date of experience: March 31, 2023