Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Niece wanted prom dress, price was in the price range we were looking for,, dress is really pretty. Shopping was easy, received in a timely manner.
I was so excited for the dress i ordered but when it got here it was absolutely not what i ordered at all. Not the same color, nor style. I do not recommend this place to anyone. No returns so now i just wasted $170 and there's nothing i can do about it.
Fast delivery stunning dress and not too expensive
Did not have issues dress arrive on time for the occasion.
Great! The ordering process was easy. I will recommend this website to others.
The experience was excellent. The dress is beautifully made.
Customer service was great help, dress was beautiful and exactly as shown.
From the start the whole process of ordering was simple. Only 4 weeks to complete delivery which I think is very fair. I emailed them in between and was answered very quickly. Gown was made nice. If I need to return, I hope that will not be difficult. We will see. But Im sure it is going to go well.
This dress was just what I needed. I looked amazing on my wedding we day!
Sizing was accurate. The skirt wasn't as full as the picture so I added a tulle petticoat from Amazon and cut a slit in it: https://a.co/d/3hXpxGX
Shipping: I ordered on 1/8 and received 1/24
Sizing: I ordered a 2 and only had to get the bust and waist taken in a little bc I'm tiny. I'm 5'6", 118 lbs. Bust 31". Waist 25"
Quality: I was amazed at how well the dress was made. It looks exactly like the picture but I got the pure white color.
Dresses are beautiful... everyone looked beautiful
The swatch is a good size and the fabric is beautiful
It was wonderful and seamless. I entered some measurements for a custom dress, they emailed me for more information and the dress fit her perfectly. Definitely buy from this site!
Very easy and fast, my questions were answered promptly.
The service was excellent! My emails were responded to very quickly, offering me the best help. Also, the dress was shipped extremely fast. It was shocking for me to see how face a prom dress arrived at my door.
Dress does not fit and trying to find how to return. Material feels cheap to me.
They cant keep getting away with this! This scam site needs to be reported to the Federal Trade Commission, to Google and to Microsoft! Also report them to Instagram and any of their other social media accounts. They are a shameful fake company that preys on women and mothers looking to buy their daughters one of the most important items of their teenage lives. They are scammers and send low quality cheap trash and don't give refunds as promised on their site, they give you this insane run around and TRY to make it impossible, but don't give up. Please get online and warn as many people as you can about Hebeos!
Great value, a beautiful dress and arrived on time!
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.