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HebeosReviews 5,173

3.6

From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
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Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,850
This company does not typically respond to reviews

Instant Feedback

11,293 reviews
Maryland
1 review
0 helpful votes
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Dress too small
May 4, 2023

Dress was nice but too small. Which didn't make sense since I am a size 8 and I ordered a 10.

Date of experience: April 4, 2023
Texas
2 reviews
0 helpful votes
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Ms
April 3, 2023

So far the product is good. Havent really worn it yet

Date of experience: April 3, 2023
Ohio
1 review
0 helpful votes
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Absolutely amazing quality
April 3, 2023

I was a sceptic at first but I am definitely a believer now. They are spot on with the custom measurements

Date of experience: April 3, 2023
Iowa
1 review
0 helpful votes
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Beautiful dress
April 3, 2023

Ordering was easy and the dress came in a timely manner.

Date of experience: April 3, 2023
Canada
1 review
0 helpful votes
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The dress is beautiful. Be aware that the material and form that the dress is stitched in a way that makes it not forgiving for certain figures. Sadly I spent the money on a dress that does not fit. Not sure what my options are, if I have any.

Date of experience: April 3, 2023
Pennsylvania
1 review
0 helpful votes
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Custom fit dress.
April 3, 2023

Sent measurements in and got a dress that fits perfectly and makes my teenager happy.

Date of experience: April 3, 2023
Texas
1 review
0 helpful votes
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Not true blue
May 3, 2023
Updated review

This dress has purple in it. If you are looking for a true blue, this dress is not it.

Date of experience: April 3, 2023

Lots if choices
March 11, 2023
Previous review

Lots if choices

Date of experience: March 11, 2023
North Carolina
1 review
0 helpful votes
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Offering me 10% refund for a dress I paid for $189. Not only was it not what was displayed but they wont refund me my money. Giving me BS that they can not because it's what they claim I ordered. It was NOT. Dress was horrible bunch of tulling and not even the color displayed. What a scam of a company. My daughter was so disappointed once we received it to find out it is nothing what was displayed. Do not buy anything from this company they will rob you and swindle you if your money. HORRIBLE HORRIBLE business.

+2
Date of experience: April 3, 2023
Illinois
1 review
0 helpful votes
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Return
May 3, 2023

I contacted you last week to get authorization to return the products but still haven't gotten a response.

Date of experience: April 3, 2023
Oklahoma
1 review
0 helpful votes
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Amazing!
April 3, 2023

Hebeos made the most beautiful wedding dress for me! I found them through a Google search and couldn't be happier! Beautiful product and the best customer service! Would 10/10 recommend to everyone!

Date of experience: April 3, 2023
Nebraska
1 review
0 helpful votes
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Great experience
April 3, 2023

Great experience! Beautiful dress. Ordered a custom fit in the orange. Exceeded our expectations! Arrived so quickly!

Date of experience: April 3, 2023
Illinois
1 review
0 helpful votes
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This is a joke right? No stars
May 2, 2023

I ordered because I was recommended here. I should've went to the actual store. Cs the dress color is totally different. This is why they cheap. What i ordered vs what I got! I would never purchase or recommend. Followed YouTube measurements.this is a joke

Date of experience: April 2, 2023
Wisconsin
1 review
0 helpful votes
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Prom2023
April 2, 2023

It was so easy to order, the size chart was perfect and the color you order is the same as the color chart! My grand daughter was so happy and looks perfect for prom!

Date of experience: April 2, 2023
Washington
1 review
0 helpful votes
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Better than expected!
April 2, 2023

The dress was made with quality materials and craftsmanship. I was very pleased with the quickness of placing my order and receiving it within 2 weeks.

Date of experience: April 2, 2023
Nevada
1 review
0 helpful votes
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Beautiful dress
April 2, 2023

Super easy. I knew everything from start to finish and there was nothing questionable.

Date of experience: April 2, 2023
Illinois
1 review
0 helpful votes
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Terrible return experience.
May 2, 2023

They are not adhering to their return policy and are not approving my return and they keep changing what they say. Very poor customer service.

Date of experience: April 2, 2023
Florida
1 review
0 helpful votes
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Very satisfied customer
April 2, 2023

Great budget friendly options for stunning gowns. The dress I order was custom tailored and it fit perfectly. I can't wait until my wedding date to show it off!

Date of experience: April 2, 2023
New York
1 review
0 helpful votes
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Great purchase!
April 2, 2023

The ordering process was very easy and my dress came very quickly. I would definitely recommend to others.

Date of experience: April 2, 2023
South Carolina
1 review
0 helpful votes
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Great experience
May 2, 2023

The dress was delivered as promised and it is beautiful!

Date of experience: April 2, 2023
New York
2 reviews
0 helpful votes
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Fit nicely
April 2, 2023

It Great a experience easy to order and the shipment was fast

Date of experience: April 2, 2023